Patient Service Representative - Pre-Admission Testing

POSITION TITLE: Patient Service Representative

POSITION SUMMARY:

The Patient Service Representative erforms all required patient registration procedures. Assists in the organization of patient flow within the service area. Ensures that all ordered testing and pre-admission processes are completed as ordered. May perform specific procedures including, but not limited to, phlebotomy and electrocardiograms.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent. General knowledge of keyboard and data entry processes as well as basic terminology relating to computers. Phlebotomy and EKG experience required.

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually on populations served as identified in scope of care and service.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Excellent communication and customer relation skills. Must be able to type and demonstrate basic computer skills.

Current BLS/CPR certification and First Aid training preferred, but not required

WORK ENVIRONMENT AND HAZARDS:

Clinical setting. Exposure Class I – routine or potential exposure to blood, body fluids, excretions or secretions.

PHYSICAL DEMANDS:

Light work: able to push, pull, lift, stand and walk.

WORK CONTACT GROUP:

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

SUPERVISED BY:

Coordinator and Manager

Pay Range: $16.20 - $19.94

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.