Community Health Worker/Medical Assistant

Description

Description

Make an impact. Join our growing outpatient clinics, focused on improving the wellbeing of families. We are seeking a mission driven and dedicated Medical Assistant for our health center in Apple Valley, CA.

• Bilingual (English/Spanish)
• Improve patient satisfaction by calling patients to share with them their test results and provider's recommendation.  At patient's    request, schedule the patients for follow-up.  Confirm patient's understanding and satisfaction.  Mail results to patients that cannot be reached by telephone.  
• Willingness to work as part of a collaborative team that includes, social worker, physicians, nurse practitioners, and physicians.
• St. Jude Neighborhood Health Centers utilizes EPIC for our Electronic Medical Records (EMR) system.
• Willingness to work one Saturday per month.

Who We Are. We are a collaborative community practice, with locations in Fullerton, Anaheim, Orange, and the High Desert. We believe that everyone should have access to high quality comprehensive medical care, regardless of their ability to pay. Our health centers use a team-based model of care that includes family medicine, obstetrics, women’s health, oral and vision care, preventative and educational health, mental health, patient advocacy, case management, and community health. Most of our patients live below 200% of the Federal Poverty level, and are best served in Spanish. Through our origins with St. Joseph Health, we have provided care to low-income families since the 1980s, maintaining a commitment to serving our most vulnerable neighbors with high-quality, nationally recognized care. Our work is rooted in our values of Justice, Excellence, Dignity, and Compassion. 

Essential Functions (What You Do).

The Community Health Worker is responsible for helping neighbors and health center patients navigate and

access community and other services, health center services, and adopting healthy behaviors. Community Health

Workers promote health education resources, connect individuals to health insurance coverage and health care

services, and assess the need for and connect individuals and families to community resources. 

The position will also be responsible for assisting the medical provider in providing high quality, efficient and service-oriented patient care demonstrating our core values. Under the direction of a Physician, Nurse Practitioner or lead, assist with direct patient care. Assist patients with scheduling appointments, perform data entry such as updating medical histories and contact information, measure and record vital signs, turn over exam rooms and answer phone calls, as needed. Uphold all HIPAA (Health Insurance Portability and Accountability Act) and other regulatory compliance and safety requirements. 

Responsible for driving the mobile medical unit, coordination of minor maintenance of the mobile unit and ensure the mobile unit is clean and ready for use. The incumbent may travel via personal vehicle throughout the community and between facilities and departments. 

Ability to interact in community settings, such as health fairs, with up to 40% travel.

Compensation and Benefits: 

Pay Range: $22.00 - $24.98 per hour

Healthcare & Childcare Benefits: available first of the month following start date

• Medical (Anthem HMO & PPO)

• Dental (PPO)

• Vision (PPO/VSP)

• FSA - Pre-tax benefit for health care expenses

• FSA Dependent Care - Pre-tax benefit to put toward childcare or other dependent expenses

• Mental Health - Employee Assistance Program & access to meditation resources through Calm

Paid Time Off:

Approximately 25 days off per year, based upon time off accrued and full-time hours

Financial Wellness - Retirement & Investment:

• 401(k) (Vanguard) - eligible first of the month following 30 days, with company match after 1 year of service

• Profit-sharing

Other Benefits:

• Potential option to work remote one-day per week

• Pet Insurance

• Tuition Reimbursement

• Student Loan Forgiveness through National Health Service Corps and Public Service Loan Forgiveness Program

St. Jude Neighborhood Health Centers is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis. 

Requirements

Job Requirements

Required:

Education:

Must have a certificate of completion from an accredited school of training for medical assisting.

License/ Certifications: 

CPR/AED / BLS Certification

Valid and unrestricted California Driver’s License with clean driving record.

Experience:

1 to 2 years of relevant work experience.

Minimum of 6 months of experience as a Medical Assistant.
Preferred:

Prior experience utilizing Epic electronic health record system Community Clinic experience

Knowledge/Skills/Abilities:

Required:

• Strong organization and follow-up skills.
• Ability to multi-task and prioritize.
• Knowledge of computer software programs and basic office equipment.
• Demonstrates the ability to read, write and speak English and Spanish without an interpreter.
• Demonstrates interpersonal/cultural sensitivity and work with a diverse and often underserved population.
• Effective written and verbal communication across all levels of the organization and with vendors.
• Highly organized with strong time management skills, being able to perform simultaneous tasks, prioritize them effectively and follow through quickly.
• Proficiency with EMR systems.
• Communication skills consistent with the facilitation of health and wellness topics to individuals, small and large groups of community residents.
• Reliable vehicular transportation to travel to community events.

Salary : $22 - $25