Advocate

St Katharine Drexel Homeless Shelter

Support Advocate at Homeless Shelter for families & singles

APPLY NOW FOR ALL OPEN POSITIONS!
Direct Client Services

• Adhere to agency policies and work rule including client confidentiality and reporting. Maintain professional boundaries with all clients. Adhere to organization code of ethics.
• Works with clients by phone and in-person meetings.
• Provides information and advocacy services and support to homeless individuals, primarily men.
• Provide crisis line and shelter coverage. Provide immediate crisis needs of clients. Manage incoming calls and walk-ins and complete necessary documentation.
• Provides information and referrals for community resources.
• Assists clients with identifying options and problem-solving.
• Provide support and positive role modeling to assist with managing group dynamics of residents.

Addresses any communal living concerns with residents and maintains documentation of the discussions, if needed.

• In conjunction with the Case Manager, take appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents.
• Interacts sensitively with shelter populations and handles crisis appropriately.
• Models and actively promote positive interactions between adults in shelter.
• Understands and utilizes principles of trauma informed care and the empowerment philosophy of advocacy.
• Assist with shelter intakes, orientations, and discharge of shelter residents. Complete exit surveys for residents moving out of shelter.

Safety and Security Operations

• Oversee house security and safety procedures.
• Facilitate problem solving for shelter conflicts and crises. Encourage and model appropriate shelter interactions.
• Keep supervisor informed of high-risk situation in work with clients.
• Ensure proper use of security system and camera system.
• Ensure safety of clients and property through active shelter interactions and walk-throughs
• Other duties as assigned.

Other Responsibilities:

• Complete all required service documentation in a thorough and timely manner.
• Participate in organization grant and contract reporting as directed by supervisor.
• Assist with the daily upkeep, cleanliness, and maintenance of the shelter, including chores, as assigned.
• Pack client belongings as needed; cleans/sanitizes rooms after clients exit; prepares room for next client.
• Assist with stocking, portioning, and distributing food and other supplies meant for client use.
• Assist with shelter organization and donation processing.

St Katharine Drexel Homeless Shelter

• Consult with supervisor in weekly meeting about client concerns, workload management, professional development, and other areas.
• Maintains standards of confidentiality.
• Attending trainings and continuing education activities as assigned.
• Active participation in program meetings about client needs, scheduling, and other team issues.
• Attending other organization staff meetings as required.

Work Environment and Physical Demands:

• Work is primarily performed in a secured residential facility setting with communal areas, as well as in an office setting.
• Work requires ability to ascend or descend stairs, as well as the agility to move about and position self efficiently to perform physical tasks and address emergency situations.
• Position requires the ability to monitor and observe the activities of clients, and children of clients, within the facility.
• Regularly exposed to cleaning products, chemicals and solvents. Occasionally works in outdoor weather conditions.
• Routinely requires the ability to move or transport supplies or equipment weighing up to 20 pounds unassisted, while ascending or descending stairs.

Job Type: Part-time

Salary: $15.00 an hour

Experience:

• Human Services: 1 year (Preferred but not required)

How to Apply

Email: Amy Loof a copy of your cover letter and resume

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Night shift
• Overnight shift
• Rotating weekends

Work Location: In person

Salary : $15 - $16