What are the responsibilities and job description for the Guest Experience Supervisor position at St. Louis Aquarium at Union Station?
Are you passionate about creating awesome experiences and leading a team that makes every guest’s visit memorable?
As a Guest Experience Supervisor, you’ll bring energy, leadership, and a love for people to one of the most exciting attractions in St. Louis. This is your chance to step into a dynamic role where no two days are the same!
What You’ll Do:
- Lead & Inspire – Motivate your team to deliver top-tier guest experiences every single day.
- Keep the Vibes Right – Manage guest flow, ensuring smooth and enjoyable visits for all.
- Stay on Top of the Details – Oversee daily operations, monitor facility conditions, and maintain a fun, safe environment.
- Support & Train – Coach and develop your team to be confident, knowledgeable, and guest-focused.
- Make It Shine – Keep all areas clean, organized, and presented at the highest standards.
- Sell the Experience – Help maximize revenue by ensuring engaging retail and admission interactions.
- Think Fast & Solve Problems – Handle challenges with confidence and creativity.
What We’re Looking For:
- 1-2 years of leadership experience in hospitality, tourism, retail, or customer service.
- A natural leader who thrives in a fast-paced, high-energy environment.
- Strong communication skills—you’re a pro at keeping the team motivated and guests happy.
- A problem-solver who stays cool under pressure and can adapt on the fly.
- Tech-savvy with experience in POS systems and Microsoft Office (Excel, Outlook, PowerPoint, Word).
- Passion for creating memorable guest experiences.
Why You’ll Love It Here:
- Work in a unique, fun-filled environment—this isn’t your typical office job!
- Build leadership skills that set you up for long-term success.
- Be part of an amazing team that values collaboration and positivity.
- Opportunities to grow and expand your career in the attractions and hospitality industry.
Ready to bring your energy and leadership to our team?
Apply today and help us create unforgettable moments for every guest!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $16
