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Account Executive

St. Louis Blues, Enterprise Center, and Stifel...
St. Louis, MO Full Time
POSTED ON 9/4/2024 CLOSED ON 10/3/2024

What are the responsibilities and job description for the Account Executive position at St. Louis Blues, Enterprise Center, and Stifel...?

Position Overview:
The St. Louis Blues/Enterprise Center are searching for a dynamic Account Executive who will be responsible for impacting revenue streams through the sale of season tickets, partial plans, group tickets, and suite inventory as well as various promotional and hospitality packages. This includes up-selling existing accounts via phone, attending games, participating in networking events, and face to face sales presentations. The ideal candidate is a positive team player that is detail oriented, self-motivated, flexible, energetic, outgoing and resilient and has a strong desire to develop as a sales and service professional.
Tasks and Responsibilities:
  • Sell St. Louis Blues season tickets, partial plans, group tickets, and suite inventory
  • Achieve or exceed aggressive out-bound call goals to past customers and make cold-calls to businesses to generate new sales
  • Answer in-bound calls to provide customer service to existing customers and answer general questions about St. Louis Blues and other Enterprise Center events
  • Maintain computerized records of all clients and prospects by use of ticketing software
  • Develop relationships through excellent customer service in an effort to acquire renewal business
  • Meet with management to provide accurate updates on prospecting activity, sales performance, outside appointments, and account management
  • Conduct in-arena appointments and tours of Enterprise Center to assist in generating new business opportunities
  • Achieve and exceed sales goals for all ticket inventory and/or promotions
  • Conduct in-seat client visits to clients during the season
  • Assist in the renewal and maintenance of existing season accounts
  • Actively compete in sales competitions and other sales-related contests
  • Participate and contribute to weekly sales team meetings and training sessions
  • Other duties as assigned by the Senior Manager, Ticket Sales
Required Knowledge/Skills/Job Qualifications:
  • Bachelor’s degree (or requisite experience) required
  • Minimum of (1) year sales experience (sports or entertainment field preferred)
  • Excellent communication skills, both written and oral
  • Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales
  • Ability to provide superior customer service to both your clients and other Account Executives Education and/or Experience
  • Demonstrated ability to work well within a team environment
  • Desire to be a sales industry leader
  • Proficiency with Microsoft Office Suite and other basic computer software programs
  • Ability to attend all home games and work non-standard hours including nights, weekends, and holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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