What are the responsibilities and job description for the Account Executive, Ticket Sales position at St. Louis Cardinals?
Account Executives in Ticket Sales are specifically responsible for creating new sales revenues by reaching out to potential customers in both the consumer and business segments of ticket buyers. The Account Executive is responsible for developing, maintaining, and completing sales through outreach via phone, chat, and in person meetings.
Job Description:
- Identify and create new relationships to sell Cardinal's ticket products.
- Develop relationships by using ballpark assets to encourage additional ticket sales and revenue opportunities.
- Design and implement new ticket sales concepts in season, group, and premium offerings.
- Collaborate closely Ticket Service Account Executives to effectively and efficiently hand-off new sales customers to eliminate friction in future retention opportunities.
Experience/Education Required:
- Bachelor's Degree and at least 6 months of working in a sales/service department in the sports industry.
- Some knowledge of Microsoft Office, ticketing software and CRM.
- Familiarity with all ticket products.
- Strong communication skills and work ethic.
- Self-motivator, ability to work well in a team environment.
- Ability to make out-bound and in-bound calls.
Experience/Education Preferred:
- 2 years' experience in working with high revenue accounts.
- Experience with creating and implementing ticket programs.
- Intermediate knowledge of Microsoft Office, Tickets.com Pro Venue ticketing software and CRM.
- Knowledge of all ticket products.
- Excellent communication skills (both written and verbal) and work ethic.
- Strong ability to make out-bound and in-bound calls, with a successful track record.
- Strong customer service skills, and ability to thrive in a fast-paced work tempo.
