What are the responsibilities and job description for the Direct Sales Representative (Full-Time) position at St. Louis Cardinals?
SUMMARY OF RESPONSIBILITIES:
Are you looking for a new and exciting opportunity to work with the best fans in baseball? We are waiting on you to apply today! The St. Louis Cardinals Direct Sales Representative (DSR) Program gives a DSR the opportunity to grow their career in sales and provide excellent customer service on behalf of the organization. If chosen, you are responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive, Individual and Group Tickets, as well as providing stellar service to existing and prospective customers. This is an entry level position which provides extensive training in sales. The position is a one year program. The opportunity of a second year could be made available prior to the conclusion of the first year. You are expected to have open availability to work nights, weekends, and holidays as needed.
As a DSR, you will serve as the front line for our fans and as one of our primary facets of communication with them. You will be responsible for generating revenue by building strong, positive relationships with our fans. Take the next step closer to "Baseball Heaven" and become a DSR today.
NOTE: Candidates are required to include a cover letter with their resume. Please be sure to attach a cover letter along with your resume prior to submitting your application.
ESSENTIAL FUNCTIONS OF THE JOB:
- Offer various ticket options through daily outbound and inbound phone calls and email leads
- Actively prospect and research new sales leads
- Work in tandem with the Season Ticket, Premium, Theme, and Group Sales departments to establish a seamless transition from sales to service
- Build relationships by conducting meetings with customers face-to-face, during phone conversations and via email
- Collaborate with Ticket Services to respond to customer inquiries and resolve customer issues
- Assist with game day responsibilities at all home games including pregame entertainment, customer visits in suites and all-inclusive areas, and other excellent opportunities to interact with fans
- Perform additional responsibilities as assigned to assist in the success of the Ticket Sales Department and the organization
EDUCATION AND EXPERIENCE REQUIRED FOR PROGRAM:
- Completion of Bachelor's Degree
- Past experience in sports industry at college level and/or minor/major league level
- Strong written and verbal interpersonal skills
- Ability to work as a teammate
- Ability to multi-task
- Strong organizational skills
- Available to work flexible hours
- Proficient computer skills (Microsoft Office, Outlook, etc.).
EDUCATION AND EXPERIENCE PREFERRED FOR PROGRAM:
- Ticketing system experience preferred
- Bachelor's Degree in Business, Marketing, Sports Management, or related field preferred
- 1 years of experience in sports industry at college level and/or minor/major league level
- 1 years of experience in a service based role
- Past experience navigating CRM
