Insurance & Claims Specialist (Open)

The St. Louis County Safety & Risk Management department is looking for an enthusiastic and detail-oriented individual to join their team as an Insurance & Claims Specialist in Duluth, MN. St. Louis County is a mobile work friendly employer.

Responsible professional work investigating and responding to property, auto, or general liability claims. 

The salary range reflected above is the normal hiring range for 2025. 

The full salary range for an Insurance & Claims Specialist, including longevity pay, is $30.01 - $42.53 per hour.
The full salary range for an Insurance & Claims Specialist Senior, including longevity pay, is $33.43 - $47.63 per hour.

This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.

An employee in this class is responsible for investigating and processing property, auto, or general liability claims.  Duties include investigating and processing claims, preparing and maintaining records and reports, preparing documentation for legal proceedings for property, auto, or general liability claims.  The work is performed under the direction of assigned supervisory staff.

Insurance and Claims Specialist -Property, Auto and General Liability:

These work environment factors are general in nature and may vary depending on the specific position being filled.  FREQUENT: Lift-Push/Pull while stationary up to 10 lbs; Carry-Push/Pull while moving about up to 10 lbs; Balance; Bend Neck; Maintain Posture; Move About; Reach; Sit; Stand; Talk/Speak; Walk; Wrist Turn (right); Wrist turn (left); Hearing (close proximity 0-5 ft); Hearing (distance up to 20 ft); Vision (Near, Midrange, Far, Depth Perception and Field of Vision); Works alone; Works with/around others; Customer/Public contact; Inside; Outside; and Drive.  OCCASIONAL: Carry-Push/Pull while moving about 10-20 lbs; Climb Stairs; Handle; Kneel; Rotate Neck; Static Neck Position; Squat; and Stoop/Bend.  RARE: Climb Ladders; Crouch; Crawl; Feel; Finger; Grasp; Reach Above Shoulder; Recline; Twist (waist); and Clients with Behavioral Challenges.

 

MINIMUM QUALIFICATIONS - Insurance & Claims Specialist (Pass/Fail):

• Graduation from an accredited college or university with a Bachelor’s degree in business administration, risk management, safety, or a related field; AND one (1) year full-time paid professional verifiable experience in a risk management, loss control, insurance, claims investigation/processing, workers’ compensation claims adjusting/processing or closely related work; OR an equivalent combination of education and experience as determined by the Director of Human Resources and Administration.
• Possession of a valid driver’s license.

MINIMUM QUALIFICATIONS - Insurance & Claims Specialist Senior (Pass/Fail):

• Graduation from an accredited college or university with a Bachelor’s degree in business administration, risk management, safety or a related field AND two (2) years full-time paid professional verifiable experience in a risk management, loss control, insurance, claims investigation/processing, workers’ compensation claims adjusting/processing or closely related work; OR graduation from an accredited college or university with a Master’s degree in risk management, business administration, or a closely related field AND one (1) year full-time paid professional experience in a risk management, loss control, insurance, claims investigation/processing, workers’ compensation claims adjusting/processing or closely related work.
• Possession of a valid driver’s license.

Note: At the discretion of the hiring authority, the successful candidate may be considered for appointment at the Insurance & Claims Specialist Senior level, contingent on minimum qualifications and department need.  This would be determined at the time a job offer is extended.

RATING SYSTEM:
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicants answers to supplemental questions 8-12.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a Word document and copy/paste the answers into the application when you're finished writing. Failure to answer all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.    

• January 16, 2025 - Applicant screening to begin
• Week of February 3, 2025 - Supplemental question scoring to be completed
• Week of February 17, 2025 - Interviews to be conducted

ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:
 

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statute 197.455 for additional requirements. Click Here.

PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.

BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

PROBATIONARY PERIOD:
Appointees to the position must successfully complete at least a twelve month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. 

Salary : $30 - $41