What are the responsibilities and job description for the Information Specialist I - Recorders Office (Duluth) (Open) position at St. Louis County, MN?
This position provides extensive customer service for vital records customers which includes accepting applications for birth, death and marriage records. Responsibilities include meticulous and accurate retrieval and release of vital records and military discharge paperwork to authorized requesters in accordance with MN state statute.
This position will also be responsible for assisting customers in the following areas
This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.An employee in this class performs standardized information processing and customer service work, applying well defined methods, procedures, practices, and instructions to a pattern of routine and related tasks.  Duties include providing familiar facts and information and explaining the routine, well defined procedures of the department to the public; and processing familiar information or data from readily available and clearly defined sources requiring the employee to exercise discretion in selecting the appropriate sources of information, determining the type of transactions processed, and selecting the tools and materials used. The work is performed under the direction of a designated lead worker or supervisory staff. These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip, pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; Lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact and work with clients with behavioral challenges.MINIMUM QUALIFICATIONS (Pass/Fail):Â
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicants answers to supplemental questions 5-19.
Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a Word document and copy/paste the answers into the application when you're finished writing. Failure to answer all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.  Â
Tentative Recruitment &â Screening Process Schedule
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.
VETERANS PREFERENCE
If You Are Eligible To Apply For Veterans Preference, Please Attach To Your Application a Copy Of Document(s) Listed For The Option That Applies To You
Â
Physical-medical Standards
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
NON-DISCRIMINATION:Â
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Â
This position will also be responsible for assisting customers in the following areas
- Marriage applications
- Recording of notary commissions
- Wedding officiant documentation
- Military discharge paperwork
This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.An employee in this class performs standardized information processing and customer service work, applying well defined methods, procedures, practices, and instructions to a pattern of routine and related tasks.  Duties include providing familiar facts and information and explaining the routine, well defined procedures of the department to the public; and processing familiar information or data from readily available and clearly defined sources requiring the employee to exercise discretion in selecting the appropriate sources of information, determining the type of transactions processed, and selecting the tools and materials used. The work is performed under the direction of a designated lead worker or supervisory staff. These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip, pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; Lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact and work with clients with behavioral challenges.MINIMUM QUALIFICATIONS (Pass/Fail):Â
- Ability to type from clear copy at a rate of 40 w.p.m./net.
- Demonstrated ability to operate personal computer-based systems.Â
- Proficiency, as defined by the Civil Service Commission, in operating word processing software.
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicants answers to supplemental questions 5-19.
Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a Word document and copy/paste the answers into the application when you're finished writing. Failure to answer all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.  Â
Tentative Recruitment &â Screening Process Schedule
- January 31, 2025 - Applicant screening will begin
- Week of February 17, 2025 - Supplemental question scoring to be completed
- Week of March 3, 2025 -Â Interviews to be conductedÂ
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.
VETERANS PREFERENCE
If You Are Eligible To Apply For Veterans Preference, Please Attach To Your Application a Copy Of Document(s) Listed For The Option That Applies To You
Â
- Veteran: DD214 noting character of service
- Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
- Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
- Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.
Physical-medical Standards
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
DRUG TESTING
Applicants selected for appointment must take and pass a drug test.
BACKGROUND CHECK
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
EMPLOYMENT ELIGIBILITY VERIFICATION
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
NON-DISCRIMINATION:Â
St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Â
Salary : $18 - $24
