Infrastructure Analyst

The St. Louis County Department of Information Technology seeks to hire an experienced, motivated, focused, and security-conscious individual to join our Infrastructure support team. The Infrastructure Analyst role will perform problem resolution in support of the management and support of IT, for both physical and virtual infrastructure. This position will be involved in the installation, configuration, administration and support of our physical and virtual server environment as well as enterprise-wide systems including Microsoft Entra, Microsoft Intune, Office 365, e-Discovery, Active Directory, virtualization, backup/recovery and other cloud services.

The typical starting salary is between $30.86 - $37.03 hourly, depending upon the candidate's qualifications as well as budgetary considerations. As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability. To learn more about these and other County benefits, please visit: Competitive Benefits - St. Louis County Website.

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit: Public Service Loan Forgiveness | Federal Student Aid.

Examples of Duties

• Support, maintain and secure the various enterprise wide and administrative applications supported by the infrastructure and operation activities.

• Completion of technical operations, desktop support and architecture projects assigned in timely manner

• Develop suitable technical documentation and training materials of solutions and technology for support of IT teams

• Assist with developing solutions for aging infrastructure

• Assist in documenting processes and workflows

• Demonstrate proficiency with Exchange, Active Directory, VMware, VDI, SCCM, Azure, Commvault software

• Comply with industry standard system administration techniques and procedures

• Serve on teams and / or committees as assigned

• Perform other duties as required or assigned

Minimum Qualifications

• Equivalent to a bachelor’s degree in computer science or a related field
• A minimum of two years of data systems, network security, operating systems, computer system architecture and virtual infrastructure experience

Additional Information

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.