What are the responsibilities and job description for the Office Service Coordinator position at St. Louis County, MO?
This position works within the Office of the County Assessor and is responsible for assisting Board of Equalization (BOE) staff to ensure appeal hearings are posted properly and official minutes are kept for meetings and approved in a timely manner. Responsibilities also include coordinating daily hearing needs, uploading documents submitted, and providing customer service to the public.
The starting salary is $18.07-$21.68 per hour depending upon the candidates qualifications as well as budgetary considerations. Additionally, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy. To learn more about these and other County benefits, please visit https://stlouiscountymo.gov/st-louis-county-departments/administration/personnel/benefits.St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.
Examples of Duties
Work closely with IT with ICompass program and ensure daily links to agenda work properly.
Work with BOE members and staff to make sure that minutes of meetings are documented accurately and completely.
Ensure that minutes are approved in a timely manner and stored electronically for future reference.
Provide technical support to the public as to how to access the system and upload documents.
Respond to inquiries in a timely manner.
Scan / upload / transfer / track – agendas and minutes for processing, distribution, storage & disposal. Have ability to pull data from IAS to compile daily minutes of appeals heard each day.
Train staff on use of IAS, Document Retrieval and Sharepoint for file access and maintenance.
Perform other duties as required or assigned.
This document defines the job class as a whole and provides examples of work that may typically be performed by the assigned positions. It does not represent any single position.
Minimum Qualifications
Equivalent to four years of experience in a general office environment.
The work rules for the St. Louis County Assessor's Office require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes.
Additional Information
The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.
St. Louis County offers its employees many excellent benefits with paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays. Employees hired for full time employment will participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years. Other benefits include: paid life insurance, a credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.
In addition to these benefits, as of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. The employee can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.
Salary : $18 - $22
