Resource Support Specialist

Salary : See Position Description

Location : MO, MO

Job Type : Full-Time

Job Number : 2022-00527

Department : Human Services

Opening Date : 01 / 01 / 2025

Closing Date : 3 / 29 / 2025 11 : 59 PM Central

Description

Provide crisis intervention, information and referral and safety planning through a 24 hour hotline. Provide general shelter support and assistance to direct service staff in providing services to shelter residents.

Currently, there are four (4) part-time positions with no benefits working the following hours and days These positions are located at the shelter. There is no remote working.

Friday & Saturday 11 : 00 p.m. - 7 a.m. part-time overnight (no benefits)

Saturday & Sunday 7 : 00 a.m. - 3 p.m. part-time day (no benefits)

Saturday & Sunday 7 : 00 a.m. - 3 p.m. part-time day (no benefits)

Saturday & Sunday 3 : 00 p.m. - 11 : 00 p.m. part-time evening (no benefits)

The employee(s) hired needs to be flexible because they will be responsible for working some holidays on an as needed basis.

The part-time position will start at $15.62 per hour.

As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short and long term disability. A full listing of benefits is available under the benefit tab at the top of this page.

Examples of Duties

• Assist in providing new residents with transportation to shelter.
• Assist in answering hotline calls, assist in determining resident eligibility for service, and assist in making arrangements for new resident admittance to shelter.
• Assist in providing new resident with orientation to shelter facility and shelter guidelines.
• Assist in maintaining a clean and sanitary shelter environment.
• Establish positive relationships with residents that foster empowerment.
• Provide appropriate community resources and referrals and advocacy to residents in coordination with case management staff.
• In coordination with case management staff, provide follow-up services to residents departing from shelter.
• Participate in special projects such as special events and field trips and assisting with coordinating and putting away donations.
• Accurately collect and input data into database system.
• Provide staff coverage on weekends.
• Perform other duties as required or assigned.

Minimum Qualifications

Associate's Degree in social sciences, psychology or related field or equivalent two years working with people in crisis.

Additional Information

SELECTION AND APPOINTMENT : A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director / Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

HOW TO APPLY : Applicants interested in applying for this position should visit our website at . We only accept On-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY : The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.

St. Louis County

Division of Personnel, 7th Floor Clayton, MO 63105

314) 615-5429 Relay MO 711 or 800-735-2966

An Equal Opportunity Employer Fax : (314) 615-7703 www.stlouiscountymo.gov

St. Louis County offers its employees many excellent benefits with paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays. Employees hired for full time employment will participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years. Other benefits include : paid life insurance, a credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.

In addition to these benefits, as of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. The employee can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.

Please click to view all of our benefits.

Do you possess an Associate's Degree in social sciences, psychology, or a related field or an equivalent combination of education and experience?(name school and dates attended)

Describe your two years' experience working with people in crisis. If none, please enter

Describe any experience you possess working in a domestic violence, trauma, anger management, substance abuse, or family dynamic setting. If none, please enter "n / a."

Do you possess a valid driver's license?

Has your driver's license ever been suspended or revoked? If so, please explain.

Please indicate shift preference :

Required Question

Salary : $16