What are the responsibilities and job description for the Technical Business Analyst position at St. Lucie County Board of County Commissioners?
JOB
HIRING RANGE FOR THIS POSITION IS MINIMUM TO MIDPOINT.Position Overview: The Technical Business Analyst performs technical duties related to planning and developing efficient business and operational systems in support of core organizational functions and business processes. This role is responsible for analyzing, evaluating, and recommending technical solutions to problems, while also participating in the implementation, support, and documentation of business and technical systems.
EXAMPLE OF DUTIES
KEY RESPONSIBLITIES: Business and Systems AnalysisResearch and assess the requirements and needs of County departments and agencies.Meet with decision-makers, system owners, and end users to define business, financial, and operations requirements and system goals.Identify and resolve system issues by recommending efficient business and operational systems.Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improvements.Identify organizational strengths, weaknesses, and areas for improvement.Project Management and Stakeholder CollaborationWork closely with Information Systems teams and stakeholders to align technology solutions with business needs.Generate, compile, and interpret reports, facts, and figures to support business cases and solutions.Determine the best return on investment for proposed solutions and provide cost feasibility analyses.Assess and evaluate project teams to ensure successful integration of business solutions.Operational Support and Continuous ImprovementIdentify full functionality of existing software solutions to leverage untapped benefits.Monitor and document business process changes to ensure alignment with system functionality.Perform other related duties as assigned.COMPETENCIES: The following competencies are key to success in this role, enabling effective contribution, collaboration, and adaptability in a dynamic work environment.Strong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to adapt to changing business needs and technologyStrong attention to detail and accuracyEffective time management and organizational skillsAbility to work independently and collaboratively in a team environmentStrategic thinking and decision-making abilitiesStrong customer service orientationAbility to translate complex technical concepts into business-friendly languagePHYSICAL REQUIREMENTS: The position requires the ability to sit, stand, and walk for extended periods. It involves frequent use of hands and fingers for typing, writing, and operating office equipment. Occasional lifting of objects up to 25 pounds may be necessary. The role also requires the ability to communicate effectively both verbally and in writing and may involve attending evening and weekend meetings as required. Prolonged computer use may pose a risk for eye strain or repetitive motion injuries.ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The work environment is primarily office-based, with occasional field visits to various sites. Employees may be exposed to typical office conditions, including computers, printers, and office equipment. During site visits or meetings, there may be occasional exposure to outdoor environments. The role may involve stress due to project deadlines, public interactions, and complex problem-solving. Prolonged computer use can also lead to eye strain and repetitive motion injuries.SUPPLEMENTAL INFORMATION: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.EMERGENCY RESPONSE/RECOVERY ACTIVITIES: County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.EEO STATEMENT: St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.
SUPPLEMENTAL INFORMATION
Pay Grade G204Driving Position – Operating County vehicles and/or equipment is a primary function of this position. PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening which includes fingerprinting.
HIRING RANGE FOR THIS POSITION IS MINIMUM TO MIDPOINT.Position Overview: The Technical Business Analyst performs technical duties related to planning and developing efficient business and operational systems in support of core organizational functions and business processes. This role is responsible for analyzing, evaluating, and recommending technical solutions to problems, while also participating in the implementation, support, and documentation of business and technical systems.
EXAMPLE OF DUTIES
KEY RESPONSIBLITIES: Business and Systems AnalysisResearch and assess the requirements and needs of County departments and agencies.Meet with decision-makers, system owners, and end users to define business, financial, and operations requirements and system goals.Identify and resolve system issues by recommending efficient business and operational systems.Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improvements.Identify organizational strengths, weaknesses, and areas for improvement.Project Management and Stakeholder CollaborationWork closely with Information Systems teams and stakeholders to align technology solutions with business needs.Generate, compile, and interpret reports, facts, and figures to support business cases and solutions.Determine the best return on investment for proposed solutions and provide cost feasibility analyses.Assess and evaluate project teams to ensure successful integration of business solutions.Operational Support and Continuous ImprovementIdentify full functionality of existing software solutions to leverage untapped benefits.Monitor and document business process changes to ensure alignment with system functionality.Perform other related duties as assigned.COMPETENCIES: The following competencies are key to success in this role, enabling effective contribution, collaboration, and adaptability in a dynamic work environment.Strong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to adapt to changing business needs and technologyStrong attention to detail and accuracyEffective time management and organizational skillsAbility to work independently and collaboratively in a team environmentStrategic thinking and decision-making abilitiesStrong customer service orientationAbility to translate complex technical concepts into business-friendly languagePHYSICAL REQUIREMENTS: The position requires the ability to sit, stand, and walk for extended periods. It involves frequent use of hands and fingers for typing, writing, and operating office equipment. Occasional lifting of objects up to 25 pounds may be necessary. The role also requires the ability to communicate effectively both verbally and in writing and may involve attending evening and weekend meetings as required. Prolonged computer use may pose a risk for eye strain or repetitive motion injuries.ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The work environment is primarily office-based, with occasional field visits to various sites. Employees may be exposed to typical office conditions, including computers, printers, and office equipment. During site visits or meetings, there may be occasional exposure to outdoor environments. The role may involve stress due to project deadlines, public interactions, and complex problem-solving. Prolonged computer use can also lead to eye strain and repetitive motion injuries.SUPPLEMENTAL INFORMATION: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.EMERGENCY RESPONSE/RECOVERY ACTIVITIES: County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.EEO STATEMENT: St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.
SUPPLEMENTAL INFORMATION
Pay Grade G204Driving Position – Operating County vehicles and/or equipment is a primary function of this position. PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening which includes fingerprinting.
