What are the responsibilities and job description for the Case Manager position at St. Luke's Duluth?
Summary
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JOB SUMMARY
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The Case Manager collaborates with physicians, nurses, social workers and other healthcare team members to coordinate health care services that optimize clinical outcomes and patient satisfaction with services from preadmission through post discharge transition. Is responsible for ensuring implementation and monitoring of compliant documentation strategies and utilization management principles.
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MINIMUM QUALIFICATIONS
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Education: Graduate of an accredited school of nursing.
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Experience: Four (4) years clinical experience in a multi-specialty acute care facility. Ability to work independently and exercise sound judgment in interactions with physicians, payors, associates and patient/families. Must demonstrate excellent interpersonal communication and negotiation skills.
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Licensure/Certification/Registration: Current license in Minnesota to practice as a Registered Nurse. Wisconsin Background Study upon hire and renewed per Wisconsin state law.
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PREFERRED QUALIFICATIONS
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Education: Baccalaureate Degree.
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Experience: N/A
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Licensure/Certification/Registration: N/A
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KNOWLEDGE, SKILLS AND ABILITIES
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Ability to effectively communicate with medical staff, health care personnel and third party payors. Ability to effectively communicate and work closely with other case managers and all members of the health care team in such fashion as to make the program a continuing functioning process. Understands that St. Luke's is committed to following ethical procedures and remaining within the boundaries of the St. Luke's Compliance Plan.
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READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
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WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
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SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
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MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
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REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
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AGE SPECIFIC COMPETENCIES - Skilled at assessment and knowledgeable of growth and development. Provides appropriate care respective to the ages of the patients served per clinical environment.
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PHYSICAL DEMANDS AND ENVIRONMENT
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PHYSICAL DEMANDS
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Stand - Occasionally Under 1/3 (1-2.5 hours)
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Walk - Occasionally Under 1/3 (1-2.5 hours)
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Sit - Continuously Over 2/3 (5.5 – 8 hours)
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Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours)
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Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)
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Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)
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Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)
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Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)
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LIFTING REQUIREMENTS-
Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)
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Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)
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WORK ENVIRONMENT-
Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
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