What are the responsibilities and job description for the Business Intelligence Analyst position at St. Luke's University Health Network?
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Business Intelligence Analyst assists network leadership in making data-driven decisions by ensuring accurate, consistent, high-quality data in the enterprise data warehouse (EDW).
JOB DUTIES AND RESPONSIBILITIES:
- Assist in the administration, development, operation, and maintenance of the network-wide Analytics systems to maximize the value of SLUHN data assets across the network. These systems include but are not limited to enterprise data warehouse (EDW), Power BI and other BI tools, ESRI ArcGIS and related tools, and legacy systems
- Serve as a technical point of contact for the above systems. Maintain security, perform system maintenance as assigned, assist with upgrades and fixes as assigned, ensure data integrity via routine and ad hoc data audits, and continually evaluate and make recommendations for process changes to maximize the value of the systems and SLUHN data assets
- Provide quality customer service by delivering accurate, timely, and valuable information using the appropriate tool(s) and dataset(s) to customers across the network and external partners of SLUHN. Develop/maintain BI tools and perform ad hoc report-writing and quantitative analysis for customers across the network in a timely and accurate manner. Demonstrate understanding of good data analysis techniques and visual display of information. Effectively prioritize ad hoc, routine, and project tasks as appropriate under guidance of Manager, Analytics and BI
- Conduct training for end users of the EDW and other tools as assigned. Mentor and provide ongoing support to new system users
- Maintain accurate and timely documentation and audit trails, under guidance of Manager in accordance with Network and department policies
- Serve as a point of contact for customer communication, including intranet page maintenance, announcements, etc., under guidance of Manager Analytics & BI
- Serve as a network resource on project teams as required
- Demonstrate excellent communication skills at all times, including verbal, written, and data visualization skills. Interact with staff and management of all levels across the network in an effective professional manner
- Effectively partner with internal and external stakeholders as appropriate, including but not limited to departments across the network, vendors, external partners of SLUHN, etc
- Maintain up-to-date technical skills and working knowledge of SLUHN business processes, data sources, and data management/analysis tools
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 1 hours a day, 15 minutes at a time. Requires hand and finger dexterity to use computer equipment. Seeing as it relates to general, near, color and peripheral vision. Hearing as it relates to normal and telephone conversations.
EDUCATION:
Bachelor’s degree required.
TRAINING AND EXPERIENCE:
1-3 years’ experience in a relevant report writing, data analysis, and/or data management role, or equivalent educational experience including but not limited to classwork, internships, co-ops, etc. Knowledge of MS Office including Excel and Access, Power BI, SQL, and/or other relevant tools preferred. Demonstrated data management or advanced quantitative skills a plus. Healthcare experience preferred. On-the-job training provided.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an
Equal Opportunity Employer.
