Job Description​

Saint Luke’s East Hospital in Lee's Summit is seeking a Patient Access Representative to join our team. You will conduct professional patient interviews, obtaining demographic, financial, and biographical information. This position is responsible for the delivery of quality performance and service excellence.

PRN Position Requirements: Commitment to working a minimum of 24 hours per month is required, which may include days, nights, and/or weekends. 4 on-call overnight shifts per month, with a 9-week rotation for weekend on-call and must work one major and one minor holiday per year.

Responsibilities:

• Understands insurance terminology

• Obtains information to appropriately bill payors

• Verifies patient insurance eligibility

• Confirms benefits eligibility

• Gather statistical information in compliance with federal and state regulations

• Completes payment transactions by using proper negotiating techniques to professional collect money owed by our Patients and Guarantors

• Makes referrals to appropriate financial resources, such as payment plans and lines of credit

We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong computer and critical thinking skills and can multitask in a fast-paced work environment.

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans

• Tuition reimbursement

• Paid time off

• Retirement contributions

• Employee Assistance Program

Job Requirements

Applicable Experience:

Job Details

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.