Case Management Assistant

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Case Management Assistant with St. Mark's Hospital you can be a part of an organization that is devoted to giving back!

Benefits

St. Mark's Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the St. Mark's Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Case Management Assistant to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

As a Case Management Assistant you will be joining a collaborative team that is dedicated to serving others in need and also supporting one another. In this role you will:

• Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day. Refer patient questions back to the case manager/social worker.
• Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
• Make referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
• Monitor patients with PAC referrals and intervene to expedite discharge.
• Prioritize workload to ensure a timely contact and intervention with PAC providers.
• Send additional information to PAC provider when requested.
• Communicate with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
• Communicate results of PAC referrals with the patient, including having the Patient Choice letter signed.
• Monitor Medicare patient’s planned discharge dates and deliver the Important Medicare Message (IMM) to the patient per facility policy.
• Deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
• Obtain physician signature on required Case Management documents and forms.
• Based on facility practice, set up transportation, send information to Transfer Center, and generate discharge packets for PAC transfers.

What qualifications you will need:

• Associate Degree preferred
• Medical knowledge and terminology required
• Minimum one year of experience in a health care setting required
• Health care professional (C.N.A., E.M.T.) preferred
• Ability to establish and maintain collaborative and effective working relationships.
• Ability to communicate effectively in oral, written and electronic formats.
• Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.
• Ability to be self-motivated, goal-directed, and dependable.
• Demonstrates computer and typing skills.

For 150 years, St. Mark's Hospital has provided a full-spectrum of healthcare services to Salt Lake City and its surrounding communities. As Utah's first hospital, St. Mark's team members uphold a rich tradition of patient-centered, top-quality care at our 308 plus bed hospital. St Mark's drives the development of some of the regions finest clinical service areas such as neurosciences, trauma, orthopedics, cardiac care and robotic surgery. St. Mark's was named to the Fortune/IBM Watson Health 100 Top Hospitals® list. This is the eighth time this hospital has been recognized with this honor as one of the top performing Teaching Hospitals in the U.S.

St. Mark's has expanded emergency access to the communities we serve with two free standing emergency centers, Taylorsville Emergency Center and West Valley Emergency Center. Both locations have 10 plus patient rooms are staffed 24/7 by experienced board-certified emergency room physicians, nurses and support teams from St. Mark's Hospital. In addition to ER care, both facilities give comprehensive imaging services, including computerized tomography (CT scan), Xray, and ultrasound as well as a fully-equipped medical laboratory.

Nestled at the foot of the Wasatch Mountains, St. Mark's sits in a picturesque and ideal location. From our hospital doors it's a quick commute to Salt Lake's urban and cultural benefits, and a short drive to outdoor adventures and Utah's glorious national parks.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.