Member Service Associate, Seacoast

WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK?

At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people."

St. Mary's is a cooperative financial institution, which means that our success, depends on the success of our members. As a solid, stable financial institution with over a century of success, we have created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.

THE BEST JOBS ENRICH YOUR LIFE WITH MUCH MORE THAN JUST MONEY

St. Mary's Bank offers its employees highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding. At St. Mary's:

• You have the opportunity to do what you do best everyday
• Your opinions count
• Your fellow employees are committed to quality
• Your job is important
• You are directly connected to the company's mission
• You will have opportunities to learn and grow
• You have an opportunity- and a duty- to serve your community through volunteerism

While demonstrating Organizational Excellence, this position will be responsible for the following outcomes:

• Meeting Branch Deposit and loan goals as assigned and measured by sales reports
• Meeting established member relationship management standards to include onboarding programs, outbound sales call and referrals to other business lines
• Accurately processing transactions efficiently while adhering to balancing and production guidelines
• Providing best in market service to membership

Qualifications:

• Minimum of Associates Degree (or equivalency) is desired, with one-year experience as a customer service representative in either a retail establishment or financial institution in which sales was a function of the job.
• Proven track record in member service.
• Knowledge of deposit and loan products is required.
• Present a professional image to the membership and community.
• The proven ability to prioritize tasks, demonstrate time management skills, apply analytical/problem solving skills and math skills. Computer proficiency required.
• Possess strong written and verbal communication skills.
• Willing to work as a team player, take on varied assignments and work a flexible schedule, including Saturdays.