What are the responsibilities and job description for the Clinic Navigator position at St. Mary's/Clearwater Valley Hospital and Clinics?
Room patients (obtain vitals, medical history, etc.) and enter data into EMR and communicate patient intake information to nurse. Clean and restock rooms; order supplies. Checks medication supplies for outdated medications and destroys according to proper protocol. Preview medical records to assess for care gaps; assist patients as they navigate through different departments of the hospital in the course of care and treatment .
Essential Job Functions:
- Effectively communicates with patients and co-workers.
- Provides clerical support and administrative support as directed.
- Interacts with patients and providers.
- Ability to provide cultural competent care with a wide range of individuals in a diverse community setting.
- A high level of decision-making in order to find solutions to technical problems, to explain and enforce procedures.
- Excellent communication skills are needed due to frequent exposure to internal and external customers.
- Strong organizational and detail skills are required to prioritize variety of job tasks and functions.
- Proficiency of electronic systems is required to perform tasks using data and/or ability to learn system with ease.
- Performs related duties as required .
- Follows hospital exposure control plans/blood borne and airborne pathogens.
- Maintains confidentiality of all hospital and patient information at all times. Follows HIPAA regulations and policies.
- Regular and predictable attendance is an essential job function.
- Communicate with patients, families and co-workers in person, in writing and on telephone.
Minimum Qualifications:
- High school diploma or equivalency
- CNA, EMT or EMTA or ASCP Phlebotomy Certification preferred
- Driver’s license preferred
- 1 year experience in health care related field preferred
PRN, as needed
CVH is EOE
