Administrative Assistant - Surgical Services - St. Joseph Hospital - Nashua

Summary # The Surgical Services Surgical Administrative Assistant is responsible and accountable for the journaling/validating of all surgical charges, scheduling of surgical procedures when needed, and performing job functions related to data collection, data entry, and management of support functions. # Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Receives, evaluates for completeness, and enters all surgical bookings. Communicates in an effective manner with surgical offices within and outside of St. Joseph Hospital through email and telephone communication methods. Calculates average room times, wait times, turnover times, and other statistically relevant information for Surgical Services. Assists with recording various committee minute meetings as requested by Nurse Manager or designee. Provides administrative support to the Nurse Manager and/or designee Provides back up for Charge Validator and/or Administrative Assistance within the Department and/or hospital. Performs duties related to the overall functioning of the Operating Room. Demonstrates flexibility and willingness to learn necessary software functions to generate reports. Notifies purchasing liaison of special needs for procedures Produces reports in an accurate and timely fashion Distributes reports and schedules to designated departments Works collaboratively with various departments as necessary (Quality, Infection Control, HIS#) Attends/ completes mandatory in-services, competencies, or requirements. Maintains individual educational documentation in online learning modules. Utilizes hospital communication system (telephone / fax / email / beepers). Consistently communicates in a manner that is positive and cooperative. Notifies OR Manager/designee of changes in next day schedule. Keeps current on new procedures, changes in average length of time and booking problems at time of booking. Demonstrates current knowledge of unit and departmental policies. Reads and initials memos/required reading. Follows appropriate chain of command to resolve problems/request time. Other duties as consistent with this role. # Job Requirements # Job Knowledge and Skills Knowledgeable of computer and software systems. Maintain competencies in those activities which contribute to ongoing development of self and the unit. Maintains up-to-date knowledge of the OR Charge Master. # Education and Experience High School diploma or equivalent preferred Surgical Booking knowledge and/or experience preferred Operating Room experience preferred # An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. # Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs.# Some stress related to high level of responsibility for quality care. # Americans with Disabilities Statement Must be able to perform all essential functions of this position with reasonable accommodation if disabled. # ########################################################################################################################################################### # The above statements are intended to describe the general nature and level of work being performed.# They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.# Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity. ########################################################################################################################################################### # # Standard of Business Conduct Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: Compassion - We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. Integrity - We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. Collaboration - We work in partnership, dialogue and shared purpose to create healthy communities. Excellence - We deliver all services with the highest level of quality, while seeking creative innovation. We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. # # #

Summary

The Surgical Services Surgical Administrative Assistant is responsible and accountable for the journaling/validating of all surgical charges, scheduling of surgical procedures when needed, and performing job functions related to data collection, data entry, and management of support functions.

Essential Duties And Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Receives, evaluates for completeness, and enters all surgical bookings.
• Communicates in an effective manner with surgical offices within and outside of St. Joseph Hospital through email and telephone communication methods.
• Calculates average room times, wait times, turnover times, and other statistically relevant information for Surgical Services.
• Assists with recording various committee minute meetings as requested by Nurse Manager or designee.
• Provides administrative support to the Nurse Manager and/or designee
• Provides back up for Charge Validator and/or Administrative Assistance within the Department and/or hospital.
• Performs duties related to the overall functioning of the Operating Room.
• Demonstrates flexibility and willingness to learn necessary software functions to generate reports.
• Notifies purchasing liaison of special needs for procedures
• Produces reports in an accurate and timely fashion
• Distributes reports and schedules to designated departments
• Works collaboratively with various departments as necessary (Quality, Infection Control, HIS…)
• Attends/ completes mandatory in-services, competencies, or requirements. Maintains individual educational documentation in online learning modules.
• Utilizes hospital communication system (telephone / fax / email / beepers).
• Consistently communicates in a manner that is positive and cooperative.
• Notifies OR Manager/designee of changes in next day schedule.
• Keeps current on new procedures, changes in average length of time and booking problems at time of booking.
• Demonstrates current knowledge of unit and departmental policies. Reads and initials memos/required reading.
• Follows appropriate chain of command to resolve problems/request time.
• Other duties as consistent with this role.
  
  

Job Requirements

Job Knowledge and Skills

• Knowledgeable of computer and software systems.
• Maintain competencies in those activities which contribute to ongoing development of self and the unit.
• Maintains up-to-date knowledge of the OR Charge Master.
  
  

Education and Experience

• High School diploma or equivalent preferred
• Surgical Booking knowledge and/or experience preferred
• Operating Room experience preferred
  
  

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs. Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values

• Compassion - We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
• Integrity - We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
• Collaboration - We work in partnership, dialogue and shared purpose to create healthy communities.
• Excellence - We deliver all services with the highest level of quality, while seeking creative innovation.
  
  

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.