Demo

SWITCHBOARD OPERATOR

St. Mary's Health System
Bangor, ME Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/28/2025
Position Summary: The Telecommunications Operator position is a fast-paced position that requires the screening and routing of both internal#and external calls as well as#during peak times and emergencies, call volumes will be increased, so the ability to handle stressful situations is a must.# The operator must be technically proficient in using the computer and process all transactions in a professional, efficient, courteous and timely manner. Above-average communication skills (written and verbal) are required. Knowledge of hospital operations and department appropriate hospital policies and procedures. Education: High School Diploma or Equivalent. Qualifications:##Two years# recent experience as a telecommunications operator is preferred. # # # # # # # # # # # # # # Knowledge of medical terminology preferred # # # # # # # # # # # # # Understanding and the ability to use and perform various functions on both Microsoft Office Excel and Word is a must. # # # # # # # # # # # # # #Ability to type at least 35 words a minute with the ability to multi-function in this environment. This position functions under supervision and established protocols. Operators perform tasks utilizing various telecommunication equipment along with all aspects of security monitoring, including but not limited to hospital-wide security alarms, gas alarms, generator alarms, refrigeration alarms and emergency code alarms, monitoring of security cameras, radio paging system, secure provider paging system and monitoring all systems for equipment failures and security alerts.# The operator is also the second call down for various alarms that may be activated at our family medicine practices and should be capable of handling these and all alarms appropriately.# ############### The St. Joseph telecommunication operator also acts as the answering service operator for several physician practices and must have the ability to answer the practice lines accordingly with the correct practice name and understanding of several different paging protocols, along with the ability to page out the correct practice provider for each practice being covered. Operators also provide paging service for other designated personnel according to departmental procedures. # The starting rate for this position is:$16.08 Rate of pay displayed reflects the beginning of the pay scale.# At the time of an offer, the determination of your offer will reflect your skills and experience as it relates to the position. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. # Our Core Values: #Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. # #Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. # #Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. # #Excellence We deliver all services with the highest level of quality, while seeking creative innovation. # Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Position Summary

The Telecommunications Operator position is a fast-paced position that requires the screening and routing of both internal and external calls as well as during peak times and emergencies, call volumes will be increased, so the ability to handle stressful situations is a must. The operator must be technically proficient in using the computer and process all transactions in a professional, efficient, courteous and timely manner. Above-average communication skills (written and verbal) are required. Knowledge of hospital operations and department appropriate hospital policies and procedures.

Education: High School Diploma or Equivalent.

Qualifications: Two years' recent experience as a telecommunications operator is preferred.

Knowledge of medical terminology preferred

Understanding and the ability to use and perform various functions on both Microsoft Office Excel and Word is a must.

Ability to type at least 35 words a minute with the ability to multi-function in this environment.

This position functions under supervision and established protocols. Operators perform tasks utilizing various telecommunication equipment along with all aspects of security monitoring, including but not limited to hospital-wide security alarms, gas alarms, generator alarms, refrigeration alarms and emergency code alarms, monitoring of security cameras, radio paging system, secure provider paging system and monitoring all systems for equipment failures and security alerts. The operator is also the second call down for various alarms that may be activated at our family medicine practices and should be capable of handling these and all alarms appropriately.

The St. Joseph telecommunication operator also acts as the answering service operator for several physician practices and must have the ability to answer the practice lines accordingly with the correct practice name and understanding of several different paging protocols, along with the ability to page out the correct practice provider for each practice being covered. Operators also provide paging service for other designated personnel according to departmental procedures.

The starting rate for this position is:$16.08

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, the determination of your offer will reflect your skills and experience as it relates to the position.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values

  • Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

  • Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

  • Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

  • Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Salary : $16

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a SWITCHBOARD OPERATOR?

Sign up to receive alerts about other jobs on the SWITCHBOARD OPERATOR career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$36,348 - $43,798
Income Estimation: 
$41,386 - $50,832
Income Estimation: 
$64,363 - $82,295
Income Estimation: 
$77,833 - $100,819
Income Estimation: 
$78,261 - $98,346
Income Estimation: 
$103,361 - $128,703
Income Estimation: 
$32,750 - $43,253
Income Estimation: 
$50,710 - $70,276
Income Estimation: 
$94,096 - $118,718
Income Estimation: 
$41,804 - $55,731
Income Estimation: 
$54,843 - $70,926
Income Estimation: 
$64,363 - $82,295
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at St. Mary's Health System

St. Mary's Health System
Hired Organization Address Reno, NV Full Time
Patient Care Tech PD Union - Emergency Services Facility Saint Mary's Regional Medical Center Location US-NV-Reno 2025-1...
St. Mary's Health System
Hired Organization Address Nashua, NH Part Time
The starting rate for this position is : $21.55 Rate of pay displayed reflects the beginning of the pay scale.# At the t...
St. Mary's Health System
Hired Organization Address Nashua, NH Full Time
The starting rate for this position is: $20 per hour Rate of pay displayed reflects the beginning of the pay scale.# At ...
St. Mary's Health System
Hired Organization Address Lewiston, ME Full Time
The starting rate for this position is: $20.00 The rate of pay displayed reflects the beginning of the pay scale.# At th...

Not the job you're looking for? Here are some other SWITCHBOARD OPERATOR jobs in the Bangor, ME area that may be a better fit.

SWITCHBOARD OPERATOR

Covenant Health, Bangor, ME

Equipment Operator

City of Waterville Maine, Waterville, ME

AI Assistant is available now!

Feel free to start your new journey!