What are the responsibilities and job description for the Intake Coordinator position at St. Matthews House Inc?
Job Description
Job Description
Description : OUR CORE PURPOSE :
As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
ABOUT THIS ROLE :
The primary responsibilities of the Intake Coordinator are to perform and oversee all resident intakes, to initiate resident familiarity with program guidelines, and to properly assess an individual’s qualifications before admission. Coordinators work closely with the Intake Manager, Motivational Track Manager, and Shelter Managers to ensure a safe and appropriate transition for each new resident to their respective program.
ESSENTIAL FUNCTIONS :
- Ensures that intake is completed with Matthew 25 : 35-45 principles
- Assesses the appropriateness and eligibility of potential residents prior to admission
- Responsible for screening individuals on Shelter and Justin’s Place waiting list
- Creates and reviews resident records created at admission
- Documents resident’s medication in Mission Tracker
- Completes automated intake process through Mission Tracker
- Assigns bed assignment along with resident chore and case manager
- Explains expectations of the program to residents at admission
- Conducts property search for each new intake
- Coordinates transportation needs for new residents
- Provides excellent customer service to internal and external customers
- Works with referral agencies to schedule admissions of those being discharged
- Checks personal emails and MARS report daily and responds appropriately
- Participates in Team meetings and projects as assigned by Consolidated Intake Manager
- Presents the Gospel message to residents when the opportunity is available.
- Pray with residents and staff as opportunities are available
- Completes all job duties with St. Matthew’s House core values as the guiding principle.
Requirements :