What are the responsibilities and job description for the Store Manager position at St. Matthews House Thrift Store?
OUR CORE PURPOSE:
As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
BENEFITS YOU'LL RECEIVE:
St. Matthew's House offers a comprehensive benefits package for full-time employees, this includes:
- Competitive compensation
- 4 Florida Blue medical plans to choose from with 80% employer paid premium for all tiers.
- Health Reimbursement Account
- Dental, Vision, Teladoc
- 100% Employer-paid life insurance, short/long term disability.
- 401k with 6% company match.
- Paid Vacation Time (PTO) and paid Sick Time
- Employee Assistance Program
- Tuition Reimbursement
- Loyalty Bonus Program
- Employee Referral Program
- Learning & Development opportunities
- Thrift store discounts
And More........
ABOUT THIS ROLE:
As a Store Manager, you will oversee the performance of your store to ensure it is meeting or exceeding customer service standards, sales plans, operating procedures, P&L management, and most importantly contributing to our mission. The ideal candidates will thrive on solving complex issues, adapt to change, know how to drive sales and motivate their team. We are looking for someone who wants to grow themselves, their teams, and their store.
WHAT YOU'LL DO:
- Responsible for the opening and closing of the store daily.
- Oversees cash register operation, reconciliation, records, and banking.
- Maintains overall cleanliness of the store, restrooms, and parking lots or surrounding areas.
- Ensure store compliance with health and safety regulations.
- Manages inventory; including pricing and merchandising donated items.
- Accurate record keeping and communications to the Director are required.
- Works with customers to increase sales, handle customer issues and maintain a positive shopping experience.
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Maintains communication with Fleet Manager, warehouse and other department leadership.
- Assign duties and delegate tasks to team members. Motivate team to meet objectives by training and mentoring staff.
- Hire, train, and oversee new staff.
- Assist the Engagement Coordinator in maintaining the volunteer database and a positive volunteer environment.
- Supervise community service workers.
- Forecast sales and manage store budget.
WHAT WE'RE LOOKING FOR:
Education: Bachelor's and/or Associate degree preferred; high school diploma/equivalent required.
Experience: Previous experience in retail management and a sales background preferred. Great customer service skills.
Travel: Valid Driver’s License, reliable transportation, and MVR required. Required to maintain primary auto insurance at minimum liability limits of $100,000/$300,000 bodily injury, $100,000 property damage or $300,000 combined single limit.
Working Conditions: Flexible work hours; this position requires some holidays and weekends.
Knowledge, Skills and Abilities:
- Ability to work on multiple projects and responsibilities concurrently.
- Highly motivated, and self-directed with an entrepreneurial spirit.
- Strong problem-solving and process management skills
- Proficiency in Microsoft Office Suite and computer applications
- Physical Demand: The employee is required to handle, feel and/or reach with hands and arms, squatting, bending, and constantly moving on a regular basis. The employee must frequently lift and/or move up to 25 pounds.
- Valid driver's license and reliable transportation required
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 3 years (Required)
- Retail management: 3 years (Required)
Ability to Relocate:
- Naples, FL 34112: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $55,000