What are the responsibilities and job description for the Assistant Director of Student Financial Services position at St. Norbert College?
We are seeking a dedicated and detail-oriented professional to join our team as Assistant Director of Financial Aid - Technical Operations.
This role requires strong technical skills, excellent communication skills, and the ability to work collaboratively with various stakeholders to resolve technical issues and improve financial aid processes.
Key Performance Indicators
- Timely resolution of technical issues impacting financial aid operations.
- Development of effective reports and dashboards to support data-driven decision making.
- Maintenance of accurate and up-to-date documentation of financial aid systems and processes.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Three years of experience in technical support or analyst roles.
- Strong knowledge of SQL, database administration, and network fundamentals.
