What are the responsibilities and job description for the Detailer position at St. Paul Harley-Davidson®?
Job Objective: Provides assistance to the Service department by enhancing efficiency and workflow and other tasks as needed
Qualifications
Skills
Environment
Qualifications
Skills
- Able to receive and follow directions.
- Ability to meet the company's production and quality standards
Environment
- Indoors -air-conditioned areas
- Outdoors- in various elements of weather
- Sitting - on a regular basis
- Standing - on a regular basis
- Walking - on a regular basis
- Bending/Twisting and/or Stooping - on a regular basis
- Kneeling and/or Squatting - on a regular basis
- Lifting over 50 lbs - on a regular basis
- Reaching and/or lifting overhead - on a regular basis
- Climbing - stairs as required
- Repetitive hand/finger movement - on a regular basis
- Grasping/grabbing with hands - on a regular basis
- Pushing / Pulling - on a regular basis
- Devote himself/herself to ensuring customer satisfaction
- Able and willing to work flexible hours
- Inquire about management, production, and quality requirements established by the company
- Develop and maintain effective listening skills
- Understand and follow company rules, policies, and expectations
- Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
- Understand business terminology and remain current with technology changes in products and service
- Know and comprehend federal, state, and local requirements which govern the company's business
- Attend company meetings as required
- Participate in performance management
- Uphold the company's non-disclosure and confidentiality policies and agreements
- Follow lawful directions from supervisors
- Interact well with others and positively influence employee morale
- Work evening, weekend, and holiday work hours as required
- Maintain a professional personal appearance
- Offer aid to technicians with maintaining a clean, efficient work area by keeping the service area organized
- Maintain the appearance and cleanliness of general facilities
- Detail all new and used motorcycles at the dealership
- Wash motorcycles to restore the pristine condition of the machine and reflect the expectations of the dealership
- Handle requests courteously, cheerfully, and quickly
- Greet all customers promptly using politeness and friendliness
- Relocate motorcycles to proper locations through Service department/Warehouse
- Perform deliveries and pickups as required
- Assist with uncrating and setting up new motorcycles