What are the responsibilities and job description for the Business Development Representative position at St. Paul's Senior Services?
Job Summary: As a Business Development Representative, you will be responsible for driving enrollments and promoting St. Paul’s PACE to prospective enrollees and their families. This role involves building and maintaining relationships with referral partners, presenting at community events, and working closely with the marketing and enrollments teams to ensure that all enrollment goals are met. Your work will be crucial to the success of St. Paul’s PACE and the people we serve.
Duties and Responsibilities:
Promote the PACE Program to achieve referral and enrollment goals
Develop, manage, and maintain qualified leads through referrals, telephone canvassing, face-to-face meetings, cold calling, email, and networking
Conduct research in developing new referral channels, prospects, and qualified leads
Create and conduct effective presentations
Develop and maintain communication documentation to reflect follow-through efforts with referral sources and differentiating referral sources.
Develop strong business relationships with referral sources to effectively educate on the PACE Program services offered using technical selling skills and in-depth program information.
Identify the needs of each potential PACE Participant in aligning to the values and services that the PACE Program provides. Demonstrate an empathetic understanding based on strong listening skills.
Participate and contribute to the development of the PACE Program related educational programs offered to referral sources, potential PACE Participants and their families.
Ensure accurate records are maintained of all marketing and prospecting activities to include calls, presentations, closed transactions, and follow-up. Report outcomes, successes, and failed attempts on a weekly basis
Collaborate with members of the Interdisciplinary Team (IDT) and enrollment team as necessary during the enrollment process.
Lead tours of the PACE Center for potential participants, family members, and referral sources.
Perform other duties as assigned.
Minimum Qualifications/ Education:
Bachelor's degree in human services, business, marketing, or a related field preferred
3 - 5 years minimum experience related to proven successful sales and marketing.
3 - 5 years minimum experience related to the senior adult population, the healthcare field, healthcare management, managed care, or nonprofits; or equivalent combination of education and experience that provide the skills, knowledge, and ability to perform the essential job duties.
Bilingual (English/Spanish) strongly preferred.
Proficient in computer applications to include Microsoft Office Suite of Word, Excel, Outlook, and PowerPoint.
The pay range for this position is $26.01/hr - $38.99/hr plus up to $20,000 in potential incentives.
Salary : $26 - $39
