What are the responsibilities and job description for the Admissions Coordinator position at St. Peters Rehab and Healthcare Center?
Admissions Coordinator:
The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.
Admissions Coordinator Responsibilities:
- Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
- Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
- Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
- Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
- Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
- Informs Marketing Director of any referral source issues that arise during the referral process.
- Develops relationships with referral sources.
Admissions Coordinator Qualifications:
- Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
- Excellent organizational skills with a detail orientation towards documentation and follow-up.
- Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
- Computer experience using a marketing information system.
- Knowledge of managed care industry preferred
Customer Service:
- Presents professional image to consumers through dress, behavior and speech.
- Adheres to Company standards for resolving consumer concerns.
- Ensures that all patient/resident rights are protected.
Admissions Coordinator Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday, flex as necessary to meet the needs of the faciity
