Bilingual Case Manager (2:00 p.m. - 10:00 p.m.) - St. PJ's Children's Home

Description

Summary:

Under the general direction of the Lead Case Manager, the Case Manager is responsible for coordinating case management services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR policy. The Case Manager assesses the needs of unaccompanied children in care, screens for human trafficking concerns, and facilitating the safe and timely release of UAC. Case Management tasks include, but are not limited to, intake assessments, coordination and preparation of each child’s assessments, individual service plans, family reunification packets and discharge plans. The Case Manager promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC.

Position Responsibilities:

• *Coordinating placement of residents, conducting intake interviews and orientation, and assessing client needs and      strengths. 
• *Preparing goal-oriented assessments and progress reports and ensuring the timely completion of required documentation in case files and the appropriate web-based databases.
• *Identifying prospective sponsors to facilitate the reunification process and assessing appropriateness of release in accordance with ORR policy.
• *Attending weekly staffing and meetings with Lead Case Manager and stakeholders and following up with identified needs.
• *Meeting with assigned UAC weekly and as requested, and providing weekly phone calls to sponsors/family members.
• *Submitting complete and accurate family reunification packets and supporting documentation within required timeframes.
• Following up with sponsors to address any issues identified to ensure the safe and timely release of the UAC.
• Adapting to changing program needs to include work in the evenings, weekends and holidays as needed. 
• Completing UAC Portal audits as directed. 
• Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees.  
• Other duties as assigned by Program Director and Lead Case Manager.

Competencies:

Adaptability 

Advocacy

Communication

Critical Thinking

Customer Service

Requirements

Minimum Qualifications: 

• Education
  • Bachelor’s degree in behavioral science, human services, social services or related field.
• Experience
  • Child welfare and/or case management experience is strongly recommended.  
• License and Credentials
  • Reliable transportation
  • Valid driver’s license
  • Valid vehicle insurance

Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children.

• Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
• DTaP or DTap: Complete primary vaccination series. If primary vaccination series completed in childhood, one DTaP dose in adulthood.
• Influenza: one dose annually during flu season.

Minimum Knowledge and Skills: 

• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of web-based database systems, managing files and records, designing forms and other office procedures and terminology.
• Strong analytical and organization skills and abilities.
• Must be able to read and interpret policy, procedures and standards.
• Must be detail oriented, organized, self-motivated, work well independently and on a team.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills.
• Must be able to remain calm and composed in crisis situations.
• *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.

Travel Requirements:

Travel requirements for the position includes 0% local and 0% overnight.

$23.09 shift differential

Salary : $23