What are the responsibilities and job description for the Future Opening: Patient Access and Communication Representative FT position at St Thomas Community Health Center?
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ST. THOMAS COMMUNITY HEALTH CENTER
PATIENT SERVICE ASSOCIATE/ OPERATOR JOB DESCRIPTION
To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.
MINIMUM QUALIFICATIONS:
Education, Experience & Training:
High School diploma or equivalent.
2 years Administrative Experience Preferred.
College Graduate Preferred.
Other Qualifications:
Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification.
Mandatory: Personable (for meeting/greeting patients/customers)
Computer literacy (Mainframe or PC)
Phone etiquette - handle heavy volume multi-line
Spelling/grammar aptitude
Good written/verbal communication skills
Set priorities/follow directions
Adjust to various demands
Preferred: Minimum typing speed 35 wpm
Effective Communication Skills
Cooperative Skills
Ability to work under pressure
Organizational Ability
Time Management
Problem-Solving Skills
Team Work
VI. This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management’s discretion.
Compensation: $13.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.
Salary : $13 - $15
