St. Vincent De Paul Clermont Thrift Store Manager

St. Vincent de Paul Orlando Thrift Store Manager

SUMMARY: The Manager provides supervision, oversight, and management of Thrift Stores operations to generate revenues to support SVDP Orlando programs and administration. The Manager manages Staff and Volunteers, oversees sales, donations of merchandise, promotion of the Store in the community, and internal fiscal controls. The Manager is a member of the Senior Management Team. As Store manager, he/she is responsible for ensuring the Staff give great customer service as well as monitoring the financial performance of the Store.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

*Develop and implement written procedures for Store operations, including opening, and closing the Store; procedures for accepting, sorting, pricing donations; security procedures for and Volunteers. *Handling of cash, sales, Vouchers, deliveries/pick up coordination, and other relevant procedures as needed. *Oversees the processing of donated items, manages the rotation of items and the disposal of donated items in a timely fashion. *Processes include sorting, tagging, displaying, and disposing of donated items, providing leadership to Staff and Volunteers; sets standards for merchandise and communicates same. *Manages supply inventory, completes bed orders as necessary and monitors all invoices. *Experience with “point of sale,” computerized sales and inventory systems. *Contributes to the development of annual revenue projections and meets financial goals. *Understands budget management, controls petty cash expenditures. *Maintain and increase knowledge of resale, thrift, consignment, and retail trends through daily reading (e-mail list serves, publications) and participation in webinars, staff meetings, and periodic offsite training. *Meets periodically with other Thrift Store Managers for networking. *Participation in training required by accreditation standards, plus performance and quality improvement efforts. *Attend Manager/Staff meetings and keep store personnel informed of new policies and directives. *Ensures all Store maintenance is accomplished and logged. *Ensures staff assignment, breaks, PTO (vacation, sick, personal leaves, etc.) are scheduled. *Training, supervising, discipline, and appraising Staff & Volunteers (Assistant Manager, Leads, Cashiers, Donation attendant, Drivers, Driver Assistant, Sorters, among others). *Managing budgets and maintaining statistical and financial records. *Create and maintain overall Store presentation. *Motivates and inspires the team to achieve Store productivity goals. *Provide input to senior management decisions. *Knowledgeable of and ensures compliance with all company policies and procedures, as well as legal requirements. *Verifies bank deposits and cash drawers at close of business and responsible for communicating over/shorts to accounting. *Be available to customers and provide prompt and accurate checkout, ensure opening of second register as needed to ensure short wait times to checkout. *Direct oversight of opening and closing procedures by delegated Staff. *Knowledge of company and Store policies and procedures. *Evaluate procedures and make recommendations for increased efficiency, savings, and cost reductions. *Provide leadership to Staff and promote effective communication on all levels.

Special Conditions of Employment:

• Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Standing and walking for extended periods of time.
• Ability to stoop, bend, kneel, push, and pull.
• Sufficient mobility to turn from side-to-side and the ability to lean and remove items from containers.

SUPERVISORY RESPONSIBILITIES: This job has supervisory responsibilities on overseeing the Store Employees/Volunteers, included but not limited to: Online Sales Coordinator, Thrift Store Assistant, Cashier, Greeter, Donation Warehouse Attendant, Back-Room, Sorter/Pricer, Front Desk/Drivers, Drivers’ Assistant, among others.

EDUCATION AND/OR EXPERIENCE: Associate degree preferred. Bachelor’ degree in business, finance or marketing is highly preferable. Minimum three years’ experience in retail management experience. Knowledge of city ordinances and associated inspection and compliance.

COMPUTER SKILLS: To perform this job successfully, an individual should be proficient with MS Office: Excel and Word, Outlook, database programs, point of sale software, internet. Online HR and payroll access, Point of Sale, and inventory software.

We offer the following benefits:

*Paid Vacation after one year of Full-time service. *Paid Holidays after 6 months of Full-time service. *Employee Discounts on Store merchandise.

Available shifts and compensation: Available shifts all days except Sundays. Compensation is $15.00 - $16.00/hour.

About St. Vincent de Paul Orlando Thrift Stores: We offer the following benefits: 1. Paid Vacation after one year of Full-time service. 2. Paid Holidays after 6 months of Full-time service. 3. Employee Discounts on Store merchandise.

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