Manager of SUD Services

Summary:

The Manager of Substance Use Disorder (SUD) Services recruits, hires, and supervises a team of registered and certified Alcohol and Other Drug (AOD) Counselors working within a federally qualified health center (FQHC) that serves individuals experiencing homelessness.  This includes overseeing the quality of care provided by AOD Counselors and maintaining an accountable workforce. As a clinician leader, the Manager of SUD Services maintains a clinical caseload along with administrative tasks which include supporting the facilitation of integrated care (partnering with primary care, psychiatry, mental health, and dental care providers), helping manage grant applications and associated funding, and working with the Director of Behavioral Health Services to create departmental strategic goals, policies, procedures, workflows and other materials that promote the provision of high-quality outpatient substance use disorder services.

Essential:

• Recruits, screens, interviews, and approves non-management candidates for hire. Retains a high performing, accountable workforce by monitoring work performance, providing supervision, completing performance appraisals, and administering disciplinary action when needed.
• Sees clients according to assigned schedule template. Maintains a clinical caseload comprised of individual sessions and therapeutic group(s). Maintains thorough, timely, and accurate documentation in each client's electronic health record. Participates in a multidisciplinary team of providers to assure holistic care of all clients.  
• Oversees client referrals, caseload equity, quality of outpatient substance use disorder services, treatment and audits. 
• Helps create strategic goals, policies, procedures, workflows, and other program materials, as needed.    
• Participates in quality assurance/improvement activities including monitoring quality metrics for the department and sharing with AOD Counselor team. 
• Conducts trainings for the health center, larger organization’s workforce (Father Joe’s Villages), and surrounding community when appropriate.
• Effectively communicates and collaborates with clients, other health professionals, clinical staff, and colleagues. Collaborates with team members to develop care plans in order to deliver high quality healthcare.
• Reviews communications on multiple platforms; checking each at least once per working day. 
• Helps manage and acquire grants (e.g. tracking/submitting data, managing spending, ensuring grant requirements are met). 
• Develops marketing materials and participates in outreach activities to increase referrals and client engagement. 
• Participates in meetings, presentations, workgroups and/or learning collaboratives, as assigned. 
• Complies with all of the terms and provisions of law and ethical standards relating to the practice of substance use disorder counseling.
• Devotes a sufficient amount of time each year to self-study, conferences and obtaining other adequate continuing education (CE) to maintain certificate.  
• Completes and maintains privileging and credentialing in the Health Center.   
• Assures on-time completion of assigned training and policies.  
• Maintains a professional demeanor at all times at work.   
• Performs all other duties as assigned.

Qualifications:

• Bachelor's degree in related field (e.g. psychology, social work, addiction studies or equivalent), preferred. 
• Certified Alcohol and Drug Counselor (e.g. CCAPP, CDAP, CATC), Licensed Alcohol and Drug Addiction Counselor (LAADC), or Certified Clinical Supervisor (CCS).  
• At least 3 years of experience in the treatment of substance use disorders. This position is a champion of harm reduction services - experience working within a harm reduction treatment model and MAT treatment experience, preferred. 
• Intermediate user of MS Office and electronic health record systems.  
• CPR/First Aid & AED certified (can be provided upon hire). 
• Participates in an annual Tuberculosis screening and/or other screenings. 
• Reasonable accommodations may be granted where appropriate.

About Father Joe’s Villages

At Father Joe’s Villages, we’re looking for compassionate, mission-driven individuals to join our team and help us end homelessness one life at a time. Our work is driven by our C.R.E.E.D which is the foundation for our interactions with clients, volunteers, other staff members and the community at large:

 Our Values

• Compassion-Concern for others and the desire to assist.
• Respect-An act of giving particular or special regard.
• Empathy-Understanding and being aware of and sensitive to the feelings, thoughts, and the experience of others without judgment.
• Empowerment-Helping others to help themselves.
• Dignity-All people are considered worthy of our esteem.