Case Manager for Supportive Services for Veteran Families (SSVF)

The St. Vincent de Paul Supportive Services for Veteran Families (SSVF) program is accepting applications for a Supportive Services for Veteran Families Case Manager. The person in this position assists veteran households with overcoming barriers to achieving housing stability, and assists with accessing community services and veteran benefits using the Housing First model and progressive case management to empower veteran households.

Responsibilities and Duties:

• · Communicates program requirements to veteran families.
• Manages a multi-household caseload with attentiveness to data timeliness.
• Offers referrals to partner agencies when appropriate.
• Attends meetings related to housing stability.
• Provides support and advocacy for veteran families.
• Protects participant confidentiality.
• Assesses and determines the needs of the veteran family.
• Obtains sensitive information in a non-judgmental manner.
• Assists participants with identifying barriers to permanent housing.
• Understands and follows complex written and oral instructions, rules, and procedures.
• Gathers, sorts, prepares, and checks file documentation for accuracy and completeness in accordance with program policies.
• Enters data into tracking systems in a thorough and timely manner.
• Other duties as assigned.

Minimum Qualifications:

• Possesses a valid driver’s license and drives participants in a company vehicle;
• Possesses a BS/BA in a social services field or commensurate, related social services and case management experience;
• Must be able to pass a drug screen (including marijuana), a background check, and other St. Vincent de Paul hiring requirements.
• Able to proficiently use PC or Apple computer devices and software programs including databases, word processing, spreadsheets, internet browser, email, tablets and smartphones (Apple or Android), office equipment including fax machines and copiers;

Required Qualifications:

• Experience working with unhoused population(s), including veterans;
• Has an understanding of the causes of being unhoused as well as systems and processes used to help individuals secure and retain affordable housing, and obtain needed community services;
• Exhibits excellent negotiation, de-escalation, and mediation skills;
• Proven ability to successfully problem solve;
• Exhibits excellent time management skills;
• Demonstrated ability of diplomatically navigating complex situations;
• Attends work as scheduled.

Preferred Qualifications:

• Has experience working with individuals and families with mental health issues, physical disabilities, chemical dependency, and/or domestic violence or other abuse history and may currently be in crisis;
• Has experience working with the VAMC, and local community social service resources and partners

Please fill out a St. Vincent de Paul application and submit it with your resume. The application can be found at www.svdp.us or at 2890 Chad Drive, Eugene, Oregon.

Disclaimer: All employees and prospective employees of St. Vincent de Paul will receive equal employment opportunity without regard to race, color, religion, sex, age national origin, disability or any other trait protected by applicable law. Promotions, transfers, training, compensation benefits and all other employment considerations will be administered without regard to race, color, religion, sex, age, national origin, disability, or any other trait protected by applicable law. Veterans are encouraged to apply.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Case management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Eugene, OR 97402 (Preferred)

Ability to Relocate:

• Eugene, OR 97402: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $23