What are the responsibilities and job description for the Residential Case Manager position at St. Vincent Family Services?
SUMMARY
The Residential Case Manager provides oversight of service delivery for children and families, participate in required treatment planning, assist in family engagement and family time, liaison with referring and placing agencies, and coordination and planning of children activities.
DUTIES & RESPONSIBILITIES
- Participate in the creation and management of the social activity calendar for children.
- Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences.
- Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences.
- Integrates principles of Trauma Informed Care in all aspects of work.
- Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served.
- Assist with program planning. Share responsibility for maintaining supplies for program activities.
- Will ensure a safe, structured environment free from physical, verbal or emotional abuse. Be a role model to children and staff to promote appropriate interaction and coping skills.
- Routinely demonstrate :
Ability to build strong relationships with clients. Have an understanding of the importance of responding to children with empathy, sensitivity and respect.
EDUCATION & EXPERIENCE
Communication Skills : Excellent verbal and written communication skills are a must.
Must also have the ability to communicate with diverse audiences both internal and external to the agency.
Mathematical Skills : Basic mathematical skills required.
Technical Skills : Proficiency with Microsoft Office products. Ability to read and comprehend complex regulatory documents.
Reasoning Ability : Ability to multi-task and solve complex human relations matters.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; perform repetitive motion data entry; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and / or move up to 25 pounds and be able to physically restrain a client as necessary. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise level with the potential to experience loud verbal or displayed outbursts from potentially distressed children seeking treatment. Work may be stressful at times.