What are the responsibilities and job description for the Clinical Application Specialist position at STAAR Surgical?
Location: Los Angeles/Orange County
Main Job Responsibilities / Competencies
This position provides on-site and clinical application support to customers within the assigned territory, with the goal of increasing surgeon and clinic confidence and adoption of STAAR products.
EDUCATION & TRAINING
STAAR Surgical is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
Main Job Responsibilities / Competencies
This position provides on-site and clinical application support to customers within the assigned territory, with the goal of increasing surgeon and clinic confidence and adoption of STAAR products.
- Conducts on-site and remote training & product presentation for OD’s/ MD’s and clinical staff.
- Trains / speaks at educational days at defined clinics.
- Disseminates key clinical marketing messages (STAAR news & highlights, latest articles, new products and developments) and educates on usage of this material to improve adoption of ICL and drive volume.
- Participates in the identification of potential sites and customers.
- Follow up of customer complaints with our Clinical Department in order to enhance the current time frames and accuracy in reporting claims.
- Conducts & performs customer site visits as required, including site visit report writing and frequent field team communication.
- Facilitates the introduction of new products and innovations to customers.
- Independently monitors the progress of assigned sites by maintaining close contact with surgeons, optometrists and site personnel.
- Comprehensive organization and execution of local educational events (including organizing dedicated ICL events, User Meetings, Symposia, etc.) as well as managing STAAR participation in Customer-organized events.
- Works closely with Territory Manager(s) in the coordination of business activities to meet the annual objectives within the territory.
- Attends regional and national medical conferences as assigned.
- Travels within the territory over 50%.
- Other duties as assigned.
EDUCATION & TRAINING
- Bachelor’s degree or equivalent combination of education/experience.
- Optometrist background strongly preferred.
- 5 or more years of experience in clinical practice.
- Similar position in the past 5 years.
- Background and experience in surgical and clinic setting.
- Excellent communication and presentation skills.
- Ability to adapt to different individuals at all levels, results driven, organized, professional manner.
- Proficient in Microsoft Office suite.
STAAR Surgical is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
Salary : $105,000 - $155,000
