What are the responsibilities and job description for the ERP/EDI Business Analyst position at Stability Technology?
This position is onsite for the first 6-months of employment, and will transition to hybrid (twice / week) thereafter.
Position Overview :
We are seeking a highly skilled and motivated ERP / EDI Business Analystto join our supply chain team. The ERP / EDI Business Analystis responsible for providing technical support and troubleshooting assistance to end-users for desktop hardware, software, and peripherals. This role involves installing, configuring, and maintaining desktop systems and ensuring optimal performance and security.
Responsibilities :
- System Maintenance and Upgrades :
- Perform regular system maintenance tasks
- Collaborate with internal teams to identify and resolve system issues, ensuring minimal disruption to supply chain operations.
- User Support and Training :
- Provide technical support to end-users, addressing system-related queries, issues, and concerns promptly and effectively.
- Assist in training supply chain personnel on system functionalities, processes, and best practices.
- Develop user guides, manuals, and training materials to facilitate system understanding and adoption.
- Process Management and Optimization :
- Collaborate with cross-functional teams to analyze and create business requirements, identifying areas for improvement and increased efficiency.
- Apply process improvement methodologies to streamline workflows, eliminate waste, and enhance overall operational effectiveness.
- Propose and implement process automation solutions to improve efficiency and reduce manual intervention.
- System Enhancements and Testing :
- Work closely with stakeholders to understand their system requirements and translate them into functional specifications.
- Participate in system development projects, assisting with system design, testing, and implementation.
- Conduct thorough testing of new system functionalities and enhancements to ensure their reliability and compatibility with existing infrastructure.
- Data Analysis and Reporting :
- Utilize data from the supply chain systems to conduct analysis and generate insights related to operational performance, cost efficiency, and customer satisfaction.
- Work with key stake holders to develop and maintain reports and dashboards that provide visibility into key supply chain metrics, enabling data-driven decision-making.
- Identify opportunities for data-driven improvements in supply chain processes and present recommendations to stakeholders.
General
Minimum Requirements :
Education and / or Experience :
Joining our team as an ERP / EDI Business Analyst will provide you with the opportunity to contribute to the optimization of our operations through effective system maintenance, process management, and continuous improvement initiatives. If you are a dedicated and proactive professional with a passion for driving operational excellence in the supply chain domain, we invite you to apply and become a valuable member of our organization.
