Senior Director of Account Management

Job Description

Job Description

About the role

Stacker is seeking a Senior Director of Account Management to work directly with our largest commercial partners. As a team lead, you’ll report directly into our VP of accounts and oversee 3-4 account managers that will be responsible for Enterprise customers using our content studio and syndication products. You’ll be responsible for developing and executing strategic plans to maintain and grow relationships with Stacker’s Fortune 500 partners, expanding our book of business with existing key accounts. While supporting customers, you’ll also be a leader on the revenue team and help drive implementation of better systems, tools, and playbooks as the organization scales. The ideal candidate will have an exceptional grasp of the digital marketing landscape, experience with strategic B2B account management, and an ability to work closely with cross-functional teams to achieve business objectives.

We’re seeking an experienced leader that’s passionate about account management and digital marketing, someone with the ability to execute on expanding customer accounts while mentoring and developing their team. This is a unique opportunity to join on the ground floor of a high growth business and have an integral impact on the success of the company. Role responsibilities include :

Develop and implement strategic account plans that align with enterprise brand needs and drive increased renewal and expansion

Build and maintain strong relationships with key stakeholders for brand partners, understanding their goals, needs, and challenges.

Lead a team of Account Managers to ensure we’re delivering excellent services to our partners

Work collaboratively with Sales, Newsroom, and Operations teams to ensure we’re successfully coordinating across partner campaigns

Maintain high service level and ensure timely resolution of customer concerns and issues

Collect and analyze data to identify trends, improve retention, and drive growth

About Stacker

Stacker is revolutionizing how brands connect with audiences through earned media. Our platform helps marketers extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers. By combining data-driven storytelling with a newsroom of expert journalists, we ensure that brand stories aren’t just seen—they make an impact.

At our core, Stacker solves one of content marketing’s biggest challenges : distribution. Unlike traditional PR and paid syndication, we offer a scalable way for brands to earn media placements by creating newsroom-ready content that publishers want to run. This model empowers brands to engage audiences organically while giving publishers access to quality stories that drive engagement.

As a bootstrapped, fast-growing company, we’re resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.

Requirements

10 years of experience in Partner Management, Customer Success, or Account Management role; 2 years of management experience preferably in high growth startups, adtech, or other tech-enabled companies

Advanced understanding of digital marketing, PR, content, SEO, and / or earned media strategies

Proven leadership track record growing existing enterprise customers through expansion and renewal

Talent for managing account relationships, navigating retention situations, and identifying red flags

Experience leading and developing a team of account managers; comfortable working collaboratively with cross-functional teams to achieve customer outcomes

Proven track record successfully achieving book of business revenue targets

Highly organized and process-oriented operator with exceptional interpersonal and communication skills

Strong executive presence, proven ability to build relationships with senior external stakeholders

Comfortable navigating ambiguity and working in undefined environments

Why Join Stacker?

Impact-Driven Work – Help brands reach new audiences and contribute to a thriving media ecosystem.

Remote-First Culture – Work from anywhere with a flexible schedule that fits your life.

Career Growth – Join a fast-growing, bootstrapped company where you can make a direct impact.

Competitive Benefits – Unlimited vacation, employee equity program, full health & dental coverage.

Collaborative, Low-Ego Team – Work with smart, passionate people who love what they do.

We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.

Compensation Range : $150K - $200K

Salary : $150,000 - $200,000