What are the responsibilities and job description for the Runner position at StadiumDrop?
Summary - This role will be responsible for the accurate and timely in-seat delivery of customer orders inside the assigned venue.
Duties and Responsibilities -
- Delivery of food and beverage to fans in their seats.
- Responsible for accuracy of delivering to the right customer.
- Verification of proper alcohol related age delivery.
- A working and fully charged phone is required for this role. Portable charger will be needed in cases where phones need to be charged quickly.
- Follow all venue and event specific rules and regulations as required for service and delivery.
- Customer and fan engagement creating loyalty and repeat users through StadiumDrop’s culture of excellence.
Required Qualifications -
- High School diploma or GED.
- Experience in food service and hospitality preferred, but not required.
- States specific alcohol training and certifications required.
- Ability to pass a background check required to work in venues for all events.
- Demonstrated communication, interpersonal and problem-solving skills, required.
Physical Requirements - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires being on your feet, climbing and walking stairs, and carrying orders to fans in their seats. Physical fitness is desired and needed to properly perform the functions of this role. While performing the duties of this job the employee is frequently required to stand, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Working conditions - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Proper state certifications are required to perform the essential functions. Working environment may be in an outdoor, indoor or multipurpose arena. Weather may be a factor, and reasonable accommodations will be provided to perform job functions, such as a poncho during events where rain, sleet or snow may be involved.
