What are the responsibilities and job description for the Process Improvement Coordinator position at Staff Management | SMX?
Job Responsibilities
- Provide Quality Engineering support both internal & external.
- Primary customer contact.
- Respond to customer inquiries and concerns.
- Perform data collection & analysis.
- Conduct root cause investigations.
- Develop and implement corrective actions that address root cause investigation findings.
- Review and authorize RMA's as required.
- Facilitate or be an active participant in Continuous Improvement efforts (Kaizen Events).
- Write Quality Alerts as required.
- Generate Standard Inspection Procedures (SIP's).
- Complete PPAP's as required.
- Facilitate or be an active participant in MRB meetings.
- Active participant in the APQP process.
- Active participant in the FMEA (DFMEA / PFMEA) process.
- Conduct Internal Audits as required.
- Aid in Supplier selection & development.
- Assist in maintaining compliance to the IATF 16949 standard.
- Provide training as required.
- Support calibration efforts.
- Follow Company policies and procedures as defined in the IEP Employee Manual.
- Follow all International Standards that apply to IEP's certification and QMS.
- Follow Company Safety rules and wear the required Personal Protective Equipment (PPE).
- Perform duties outside of normal work hours as required.
- Other duties as assigned.
