What are the responsibilities and job description for the Desktop Support Technician position at Staff Perm?
Desktop Support Technician
This role primarily will be Resolving Tickets to performing activities like: Desktop Support, PC Refresh, Imaging, and Hardware set up for a large enterprise with 10k employees. The best fit is someone that has experience maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals. Experience Installing new software packages and upgrades with general knowledge of a wide variety of software, hardware and PC operating systems.
PAY RATE: $27.00 hour
HOURS: 8:00am to 5:00pm (M-F)
POSITION: Right to Hire
LOCATION: Richardson, TX 75080
Skills Needed
DUTIES:
REQUIREMENTS:
Pre-Employment Screening:
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.
About Staff Perm
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process. 7214 S State Hwy 78 Suite #1, Sachse, TX 75048
This role primarily will be Resolving Tickets to performing activities like: Desktop Support, PC Refresh, Imaging, and Hardware set up for a large enterprise with 10k employees. The best fit is someone that has experience maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals. Experience Installing new software packages and upgrades with general knowledge of a wide variety of software, hardware and PC operating systems.
PAY RATE: $27.00 hour
HOURS: 8:00am to 5:00pm (M-F)
POSITION: Right to Hire
LOCATION: Richardson, TX 75080
Skills Needed
- Desktop Support
- PC Refresh
- Imaging
- Dell hardware
- Microsoft Exchange
- Active Directory
- SCCM
DUTIES:
- Under direct supervision, maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Provides routine analysis and problem solving of network or PC software, hardware or peripherals.
- Contacts and coordinates with hardware or software vendors for service if necessary.
- Installs computer hardware, software and peripherals for new employees or for employee relocations.
- Installs new software packages and upgrades.
- May control password assignment.
- May aid in the development of system documentation and procedure manuals as required.
- May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.
REQUIREMENTS:
- Requires a High School Diploma or GED or an equivalent combination of education and experience.
- A two year degree or equivalent is preferred.
- Excellent customer service skills required.
- General knowledge of a wide variety of software, hardware and PC operating systems is preferred.
Pre-Employment Screening:
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.
About Staff Perm
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process. 7214 S State Hwy 78 Suite #1, Sachse, TX 75048
Salary : $27
