What are the responsibilities and job description for the Customer Service Representative position at StaffBright?
Unlock your potential with an exciting career opportunity in the St. Paul, Minnesota area! We're seeking a dynamic customer service professional who excels at engaging with clients in a positive, energetic manner and values strong relationship-building.
What You Will Be Doing
Responsibilities :
- Manage existing customer orders, providing timely updates, resolving issues, and identifying opportunities to enhance business relationships.
- Prepare and submit accurate price quotations in response to customer inquiries.
- Collect and enter claim data into the electronic system for processing.
- Support customer forecasting to assist with planning and demand management.
- Accurately process and enter customer orders into the electronic order entry system.
- Handle pricing exceptions and contractual agreements, ensuring proper approval through the system.
- Gather and analyze relevant market data to support business decision-making.
- Collaborate effectively with cross-functional teams, including Customers, Outside Sales, Supply Chain, Operations, and Leadership, to ensure smooth operations and success.
What We Need From You
To be considered for this role, candidates must have the following experience and skills :
The Perks
StaffBright - Who We Are
StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales and Marketing. By partnering with industry-leading organizations, we help accelerate careers while delivering outstanding results for our clients. At StaffBright, we go beyond traditional staffing by fostering close collaboration with our clients, recruiters, and candidates to ensure talent needs are met efficiently. Our commitment to building long-term relationships and driving success sets us apart as a trusted partner in the staffing industry.
