What are the responsibilities and job description for the Healthcare Operations Manager position at Staffing Ninja?
Job Title: Healthcare Operations Manager (Lab)
Location: DeLand, FL (Onsite)
Schedule: Night Shift | Tuesday - Friday, 5 PM - 3 AM with rotating Saturdays every 12-13 weeks
Salary: $40 – $60 per hour
Job Type: Permanent, Full-Time
Bonus: Up to $10,500 annual bonus & $10,000 retention bonus
Job Description:
We are seeking a Healthcare Operations Manager (Lab) to oversee laboratory operations in Special Chemistry, Auto Chemistry, and Hematology Lab. This role is responsible for ensuring compliance with State and Federal regulations, CAP guidelines, and Quality Assurance standards. The Operations Manager will also lead laboratory teammates and ensure the efficient execution of laboratory workflows.
Key Responsibilities:
- Plan, organize, and supervise teammates to ensure high-quality customer service.
- Manage employment activities, including hiring, promotions, performance evaluations, and disciplinary actions.
- Determine staffing plans to promote the most effective use of teammates, ensuring coverage during absences.
- Oversee test result accuracy, reporting, and compliance with service line standards.
- Apply clinical theoretical knowledge and scientific methods in problem-solving.
- Monitor workflow and delegate responsibilities to laboratory team members.
- Collaborate in quality improvement programs and evaluate key laboratory outcome indicators.
- Manage financial metrics (budgets, P&L, operating and capital expenses).
- Ensure laboratory sections are inspection-ready and compliant with regulatory requirements.
- Follow established Standard Operating Procedures (SOPs) and exceed accreditation agency requirements.
Required Qualifications:
- Bachelor’s Degree required.
- 6 years of Healthcare Operations experience.
- Florida Supervisor License in Special Chemistry, Auto Chemistry, and Hematology.
- Certification by a professional laboratory certifying agency (ASCP, AAB, or equivalent).
- Proven ability to track and manage major Key Performance Indicators (KPIs).
- Demonstrated people leadership skills with a track record of mentorship and team development.
- Operations Management experience in a healthcare or laboratory setting.
Nice-To-Have Skills:
- Previous Clinical Lab Experience.
- Strong background in Hematology and Chemistry lab operations.
How This Role Fits in Our Organization:
- This role will oversee night shift teammates in both the Hematology and Chemistry departments, ensuring optimal laboratory operations and team leadership.
- Plays a key role in enhancing lab efficiency, improving compliance, and optimizing resources.
Why Join Us?
- Exciting career growth opportunities within a leading healthcare organization.
- Ability to lead and mentor a team in a fast-paced laboratory environment.
- Work with a company that is committed to patient care and laboratory excellence.
- Competitive pay and performance-based rewards.
What We Offer:
- Comprehensive benefits including medical, dental, vision, and 401(k) match.
- Paid Time Off (PTO) and PTO cash-out options.
- Support programs for family wellness, backup child/elder care, and maternity/paternity leave.
- Professional development programs, leadership training, and career growth opportunities.
Additional Details:
- Relocation Assistance: Yes, nationwide.
- Work Hours: Not flexible.
- Equity in Position: No.
- Visa Sponsorship: Not available.
- New Position: Yes (not a backfill).
- Direct Reports: Yes.
Salary : $10,500
