What are the responsibilities and job description for the Part Time Patient Services Rep position at Staffing Now?
SNI Companies is working with a large radiology firm in Middlesex County, NJ who is seeking a Part-time Patient Services Representative . The ideal candidate will play a crucial role in ensuring efficient and accurate management of patients during their appointment. This role is 100% on site. Hours : Monday-Thursday 3 : 30pm-7 : 30pm, Friday 3pm-6pm, and Saturday 6 : 30am-2 : 30pm.
Responsibilities :
- Greet patients and visitors in a professional and friendly manner.
- Assist patients in completing necessary forms and documents for medical records and services.
- Provide information about the healthcare facility, services offered, and answer inquiries from patients and their families.
- Retrieve and release medical records to authorized personnel and ensure proper authorization and documentation.
- Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation.
- Enter patient information into the electronic health record (EHR) system accurately and promptly.
- Verify and update demographic and insurance information, ensuring accuracy and completeness of records.
- Handle patient inquiries, concerns, and complaints in a professional and empathetic manner, resolving issues promptly and effectively.
- Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records.
- Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management.
Qualifications :
Benefits :
Hours : Monday-Thursday 3 : 30pm-7 : 30pm, Friday 3pm-6pm, and Saturday 6 : 30am-2 : 30pm.
