What are the responsibilities and job description for the DESKTOP SUPPORT SPECIALIST position at Staffing Solutions Usa, Inc.?
DESKTOP SUPPORT SPECIALIST One of our global financial clients is seeking a Desktop Support Specialist at their headquarters in New York City. This person will be a full-time permanent employee that is expected to be in the office 3 to 4 days per week. Only send your resume to us if you can work in the office 3-4 days per week. RESPONSIBILITIES : Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via phone, or remotely to the user's computer. May provide assistance concerning the use of the computer hardware and software, including printing and installation. QUALIFICATIONS : At least 2 years of providing desktop support in a corporate environmentExperience with the following applications : MS Office Suite, Anti-Virus Adobe softwareRespond to telephone calls, emails, and personnel requests for technical support.Maintains and supports desktop PCs, hardware, software, operating system, and printers.Basic Networking and Connectivity troubleshootingRelocate computers between officesIdentify, test, and install new network systems or upgrades to current systems, printers, software, or componentsCreating problem recordsFollow defined escalation pathsTroubleshoot and be a problem solverSEND YOUR RESUME TO CLIFF@SSUSA.COMMENTION JOB 1093 IN THE SUBJECT BOX
