Account Manager - ISP

Job Title: Account Manager - ISP

Location: Plano, TX

Pay Rate Range: 54.00hr - 54.00hr

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Account Manager - ISP

Top Skills:

1. Verbal & Written communication

2. Organized

3. Excel

Summary:

The Account Manager will be responsible for managing the Self-Repair Program and ISP partner management prioritizing day-to-day operations supporting the partners and ultimately ensuring customers' needs are met in a reasonable time.

This role will be responsible for establishing and maintaining effective working partnerships with all accounts by taking into account mutual goals for inventory management support, and assisting with upholding repair quality standards and our main Key Performance Indicators (KPIs).

Responsibilities:

* Manages the Self- Self-repair program to ensure all parts are available within the specified time and available to consumers.

* Manages Independent Service Providers supporting small business, depot, and B2B accounts.

* Collaborates during weekly meetings with the supply chain to gain an understanding knowledge of parts demand and expected fulfillment time based on lead time

* Monitor KPI and Daily reports to help increase visibility of the overall program

* Support Account onboarding, provide support, and perform monthly check-in during the initial account launch

* Perform yearly audits at the beginning of each fiscal year and validate certification requirements.

* Monitor AR/AP to manage credit block for parts weekly shipment

* Provide daily, weekly, and monthly analysis of program performance at the account level with suggestive measures to improve performance

* Ensure adherence to all company policies and procedures

* Participate in special projects and perform other duties, as assigned.

* Strong organizational skills and the ability to manage multiple clients

Requirements:

* Bachelor's Degree in business or related field

* Experience with payroll processing and wage attachment

* 10 years of Experience

* Pro-efficiency in Excel and PowerPoint.

* Ability to work in a teamwork environment

* Cross-Functional Collaboration

* Capable to work autonomously with excellent time management skills

Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more!

Click "Apply Now" to connect with our recruiting team!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.