What are the responsibilities and job description for the Licensed Insurance Customer Service position at StaffMyAgency LLC?
Job Summary
Key Responsibilities:
Benefits of Working with Our Team:
Requirements:
We are seeking a motivated and licensed professional to join our State Farm Agent team as a Licensed Customer Service Representative. In this role, you will be responsible for establishing customer relationships, providing exceptional customer service, and educating customers about insurance options.
Key Responsibilities:
- Establish and maintain strong customer relationships through value-based conversations and personalized service.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
Benefits of Working with Our Team:
- Competitive base pay plus commission opportunities.
- Paid time off and vacation days.
- A comprehensive health benefit package.
- A retirement plan with employer match.
- Valuable experience and growth opportunities within our office.
Requirements:
- Auto, Fire, Life, and Health licenses (required).
- Excellent interpersonal, communication, and organizational skills.
- A people-oriented approach with a focus on customer satisfaction.
- The ability to work independently and as part of a team.
- Self-motivation, detail orientation, and problem-solving skills.
- The ability to learn and adapt to new systems and technologies.
