What are the responsibilities and job description for the Office Sales Manager position at StaffMyAgency LLC?
Zach Betley - State Farm Agency, located in Chicago, IL has an immediate opening for a full-time, Office Sales Manager. We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services.
To be considered for this position you must meet the following criteria :
Must have or be able to obtain a Property and Casualty insurance license pior to start date.
Must be willing to commute to our agency locate at : 10028 S Western Avenue, Chicago, IL 60643 (this is an in-office position)
If you meet the above criteria, please submit your resume and we will follow up with the next steps.
Position Overview :
As an Office Manager you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting policies and consistently ensuring excellent and mutually beneficial customer experiences.
Responsibilities include but not limited to :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Assist agent and sales team with agency goals.
Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.
Benefits :
Hourly pay plus commission / bonus
Paid time off (holidays / vacation and personal / sick days)
Retirement Plan
Growth potential / opportunities for advancement within my agency
Qualifications :
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Property and Casualty License (must be able to obtain prior to start date)
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