What are the responsibilities and job description for the Customer Service Representative position at Stafford Veterinary Hospital?
NO PHONE CALLS PLEASE
Veterinary medical knowledge/experience preferred
Busy, AAHA Accredited Veterinary Hospital (6 doctors) -Nights and weekends are required. Must have excellent customer service skills on the phone and in person, computer knowledge, detail oriented, and capable of multitasking. Responsibilities include, but are not limited to, answering phones, scheduling appointments, inputting prescription refills, handling the direction of medical emergencies, and general office duties.
Benefit Conditions:
- Waiting period may apply
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Sanitizing, disinfecting, or cleaning procedures in place
Communication method(s) used:
- Phone
- In person
Hours per week:
- Less than 10
- 10-19
- 20-29
- 30-39
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Required)
- veterinary medical knowledge: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $16
