Demo

Operational Infrastructure and Cloud Lead

STAGE FRONT
Columbia, MD Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/15/2025

About Stage Front :

Stage Front is a technology leader in the event ticket sales industry, providing tools and services enabling end-to-end management throughout the lifecycle of a ticket. Trusted for 40 years in the industry, Stage Front is continuing to develop new ways to empower our users and take them to the next level.

Job Overview

Exciting opportunity to lead comprehensive technology infrastructure and cloud services with direct, hands-on management of critical technology ecosystems.

Key Responsibilities :

Strategic Leadership

  • Develop comprehensive cloud infrastructure strategy
  • Create and maintain technology roadmap for Azure and cloud infrastructure
  • Establish and track KPIs for :
  • Internal technology service delivery
  • External technology provider performance
  • Drive continuous improvement culture
  • Implement ITIL framework best practices

Technology Management

  • HANDS-ON administration of Microsoft 365 and Azure tenants
  • Manage multi-platform tools : Microsoft, Google Suite, Slack, ticketing systems
  • Lead tools consolidation efforts
  • Oversee MSP Level 1 helpdesk and tech vendor relationships
  • Infrastructure & Security

  • Own security strategy in collaboration with CIO
  • Maintain security posture through fundamental practices
  • Comprehensive patch management across :
  • Software
  • Operating systems
  • Firmwares
  • Devices and Azure environments
  • Service Delivery & KPI Management

  • Develop and monitor KPI metrics for :
  • System performance
  • Response times
  • Service availability
  • Vendor performance
  • User satisfaction
  • Ensure measurable technology service quality
  • Required Qualifications

  • 5-10 years HANDS-ON Microsoft infrastructure management
  • ITIL certification preferred
  • Azure and M365 expertise
  • Advanced troubleshooting skills
  • Technical Competencies

  • Azure administration
  • ITIL service management
  • KPI development and tracking
  • Multi-platform integration
  • Cloud security architecture
  • Location and Work Model

  • East Coast hours
  • Hybrid work model
  • Within 1 hour of Columbia, MD
  • Certifications

  • Microsoft Azure Administrator
  • Microsoft 365 Enterprise Administrator
  • ITIL certification preferred
  • Compensation

    Competitive salary with comprehensive benefits

    Equal Employment Opportunity (EEO) Statement :

    Stage Front is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage applicants from all backgrounds to apply and strive to provide a workplace that is free from discrimination and harassment.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Operational Infrastructure and Cloud Lead?

    Sign up to receive alerts about other jobs on the Operational Infrastructure and Cloud Lead career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $132,013 - $173,575
    Income Estimation: 
    $188,022 - $236,092
    Income Estimation: 
    $205,940 - $255,928
    Income Estimation: 
    $199,907 - $266,531
    Income Estimation: 
    $195,700 - $270,403
    Income Estimation: 
    $132,013 - $173,575
    Income Estimation: 
    $188,022 - $236,092
    Income Estimation: 
    $205,940 - $255,928
    Income Estimation: 
    $199,907 - $266,531
    Income Estimation: 
    $195,700 - $270,403
    Income Estimation: 
    $103,114 - $138,258
    Income Estimation: 
    $118,163 - $145,996
    Income Estimation: 
    $120,777 - $151,022
    Income Estimation: 
    $129,363 - $167,316
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $129,363 - $167,316
    Income Estimation: 
    $145,845 - $177,256
    Income Estimation: 
    $147,836 - $182,130
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $81,253 - $112,554
    Income Estimation: 
    $89,966 - $112,616
    Income Estimation: 
    $95,407 - $122,738
    Income Estimation: 
    $103,114 - $138,258
    Income Estimation: 
    $86,891 - $130,303
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at STAGE FRONT

    STAGE FRONT
    Hired Organization Address Atlanta, GA Full Time
    Job purpose Job purpose The Assistant Project Manager provides administrative support for Project Manager and Senior Pro...
    STAGE FRONT
    Hired Organization Address Savannah, GA Full Time
    Job purpose The role of the Technical Services Representative III (TSR-III) is to provide operational and administrative...
    STAGE FRONT
    Hired Organization Address Savannah, GA Full Time
    Job purpose The Accounting Coordinator is responsible for managing various day-to-day accounting tasks, including proces...

    Not the job you're looking for? Here are some other Operational Infrastructure and Cloud Lead jobs in the Columbia, MD area that may be a better fit.

    Operational Technology Infrastructure Manager

    Specialty Granules, Hagerstown, MD

    Cloud Infrastructure Developer

    Que Technology Group, George, MD

    AI Assistant is available now!

    Feel free to start your new journey!