What are the responsibilities and job description for the Customer Service Representative position at STAHLS'?
What We Are Looking For
- Knowledge of Microsoft Office required; Knowledge of Great Plains a plus.
- Active Listening _ Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting an inappropriate time.
- Speaking – Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Reading comprehension – Understanding written sentences and paragraphs in work related documents.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
- Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
- Time Management – Managing one’s own time and them time of others.
