What are the responsibilities and job description for the Software Application Engineer position at STAHLS'?
Job Description
An Application Support Developer is a critical role that sits between software development and IT support, ensuring business-critical applications run smoothly and meet user needs. Their responsibilities include maintaining, troubleshooting, and improving software applications used within an organization.
- Monitors and maintains the efficiency of software applications.
- Collaborates and consults with the software development team, other colleagues, internal users, and clients to brainstorm software solutions to improve application performance.
- Establishes the root cause of application malfunctions, and reports serious concerns to the Senior Engineer or upper management.
- Analyzes the functionality of software applications and recommends improvements.
- Keeps records of configuration changes and scheduling of application updates.